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December 2023 by Sunny B.
Worst post office ever, never answer phone, only a few clerks are nice and some have an attitude. They lose mail and packages. totally maddening. I have had to call main office in Phoenix to get action and even that takes time.
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November 2023 by Lauri W
I would highly recommend not to use this post office especially for the holidays apparently somebody within this office either is stealing stuff or they keep on misplacing packages and you spend hours on the phone trying to find out what happened to the package that you dropped off there when you dropped off two of them and one of them got delivered and the other one is missing. Obviously they have a problem within their office
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September 2023 by eric jahn
I have a P. O. Box there for years. I like the personnel. One major problem is mail, including mine getting stolen out of the mailboxes. Just today (8/21) one of the new 'high' security boxes was ripped open in the drive through.UPDATE 8/29/23ALL the drive through boxes are closed or busted open.UPDATE 8/30/23The busted box has been replaced. They turned the boxes 180° so the criminal now has to exit his car to break it open.
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September 2023 by Ebony Cotton
Horrible USPS Staff, lazy, aren’t concerned with customer issues. They don’t read nor recognize any notes in the computer system including mail holds etc.They could careless when you walk in with issues. This office is useless in every way!!
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August 2023 by Adrienne K
I don’t understand all the negative reviews. I spoke with two employees while working on a P.O. Box and change of address. Both were polite, knowledgeable, and helpful.
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July 2023 by Massy Abrishami
The worst USPS office I have ever encountered. They WILL NOT DELIVER YOUR PACKAGES and sometimes yourMail!!! What happened to rain, sleet or snow? The mail courier on this route decides on whether he is going to bring your package with him on his route before he even leaves the his station. Caught him red handed, twice! Packages that fit in your mailbox WILL NOT BE LEFT IN YOUR MAILBOX. Now they won’t even hold your items at the post office like they used to after they decided the fate of your package! I’ve tried talking to the post master at this location and they made me wait for almost an hour and never came out to discuss this consistent issue. What you are doing is illegal! You’re withholding mail! You have an obligation to deliver the mail and goods that are processed through USPS. It’s a paid service and federally regulated! What the heck is going on over here and is someone going to do something about this since the post master is hands off? Seriously? Anyone??
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June 2023 by Jerry Poteet
This place does not deliver to its nearby apartment complex. I have so many calls at the property since I work there from residents, but I have also had to ride a bike over there when I don’t have a vehicle to get my packages. Whenever they don’t deliver, they blame it on the complex but it’s the actual USPS issue. They won’t deliver and it’s a major issue - as packages get sent back to sender.
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May 2023 by Antonio Guzman
I went to the postal service area of Hallmark and the woman working didn't greet me or ask what I needed with my package so I told her what I needed and she proceeded to shame me for not telling her sooner. Every time I've been to a post office I have always asked what it is that I need with whatever I'm sending out. She is what give postal workers a bad name.
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May 2023 by Leyla f
They are lazy and do not want to bring my package to my door. I’ve waited almost 1 and a half weeks for my package to arrive and they’ve told me I would receive it on tuesday, Thursday and Saturday everytime i called. They told me different delivery dates.
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May 2023 by Kayla G.
Lost my package. The lady wasn't even helpful. She just kept saying idk idk. Package said it was delivered and she wouldn't bother with anything else. Complete waste of space
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April 2023 by Kimberly Norton
Extremely rude middle-aged black woman behind the Dutch door. She was standing there talking to another employee, both with their masks pulled below their chin. I asked her a question and she pulled her mask up and told me she doesn’t help anyone without a mask. I said “wow, you didn’t even have yours up.” She replied. “I’m in here alone and it’s none of your business.” I guess the guy standing next to here is invisible?? Employees like her are what give postal workers a bad name. Hopefully her day gets better?!
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April 2023 by Bruce Davenport
I ordered something from a local business and it never left the post office its like they do not care
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January 2023 by Elizabeth
I don’t know what’s with all the hate, it’s a post office. They take care of all your mail needs.I think all our postal employees and mail carriers are excellent at their job! They are super friendly despite having to put up with customers like the ones who left the bad reviews. Be nice to them!
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January 2023 by Julie Gault
People at counter were friendly. The computer was not working properly so they had me run my card 4 times. I found out later that they charges went through each time. It was many trips to the post office and a lot of waiting to get help. Left phone number with explanation and no call ever came. The final supervisor told me I had to get the $81.00 back from my credit card when it was their error. Accused me of maybe double dipping for refunds. Very disappointed!
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December 2022 by Adam
I have had a PO Box here for years. I am now getting mail that is postmarked over a year ago. USPS is simply unreliable at best.
