“I was in Sedona for a conference when my phone failed. I had two of the most amazing sales representatives. They both helped in so many ways. I was so anxious because I was so far away from home. They were both so calm and helped me choose the best phone for my needs. They reassured me, and made sure that I was ok. They took the time to help me set my phone up, and explained everything that I needed to do on my own. This has been the best experience that I have ever had in all the years that I have been with T-Mobile! Even better than my home town!! Thank you guys!!”
“I consistently receive the BEST customer service from Charyl at this Optimum branch. She is kind, super helpful, knowledgeable, reliable and informative. This truly means a lot in a town where premium customer service is at a minimum, at best. Optimum is lucky to have her!!”