Optimum
Internet Service ProvidersHours:
2370 AZ-89A Suite 15, Sedona AZ 86336 Hours
About Optimum
Optimum receives high praise for its exceptional customer service, particularly from employees like Charyl and Randy. Customers appreciate Charyl's quick and efficient assistance in setting up new phones and modifying plans for better value without any pressure. Randy is recognized for his thorough support in troubleshooting and educating customers on device usage. Glen also stands out for his technical expertise, successfully diagnosing and fixing cable issues, while providing friendly service. Overall, customers express gratitude for the patience and knowledge of the staff, often wishing they could give even higher ratings for their positive experiences at Optimum.
Most Recent Reviews
February 2026
Very friendly took care of issue way better than people on phone 0 customer service
January 2026
She was very nice and bery helpful!
Appreciated the service very much.
January 2026
Came in to set up a new phone on our existing account. Charyl transferred all the data and got the phone up and running in no time. One of our best ever customer service experiences!
More Comments(95)
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