Optimum
Internet Service ProvidersHours:
2370 West State Rte 89A Ste 15, Sedona AZ 86336 Hours
About Optimum
Optimum receives high praise for its exceptional customer service, particularly from employees like Charyl and Randy. Customers appreciate Charyl's quick and efficient assistance in setting up new phones and modifying plans for better value without any pressure. Randy is recognized for his thorough support in troubleshooting and educating customers on device usage. Glen also stands out for his technical expertise, successfully diagnosing and fixing cable issues, while providing friendly service. Overall, customers express gratitude for the patience and knowledge of the staff, often wishing they could give even higher ratings for their positive experiences at Optimum.
Most Recent Reviews
August 2026
I consistently receive the BEST customer service from Charyl at this Optimum branch. She is kind, super helpful, knowledgeable, reliable and informative. This truly means a lot in a town where premium customer service is at a minimum, at best. Optimum is lucky to have her!!
July 2026
Charyl was very helpful and knowledgeable about the reason I was in Optimum. My needs were met. Charyl has a very nice personality. It was a pleasure meeting with her.
June 2026
Jonathan at the Optimum store in Sedona gave me accurate, no pressure, simplified assistance in my cheaper upgrade.
More Comments(124)
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