PetSmart is a large pet supply and service retailer that offers over 10,000 products both in stores and online, catering to a wide range of pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers appreciate the well-stocked stores and the ease of shopping, whether for pet food, toys, or accessories. The store provides helpful staff who can assist with questions, especially for hobbyists with aquariums or specific pet needs. PetSmart also offers various services such as dog training, grooming, pet boarding, and Doggie Day Camp, often delivered with attentive and friendly staff. Customers have had positive experiences with grooming professionals who communicate well and do quality work, and with trainers who provide useful tools for pet care. The convenience of online shopping with in-store pickup within two hours makes PetSmart a popular choice for pet owners looking for a comprehensive, friendly, and helpful shopping experience.
I was disappointed that they did not carry the flavor of food my cats prefer. But the store was clean and the staff friendly.
June 2026
The stores manager,, Matt, has diligently worked with me over the past week to help me find a cat food that my cat will eat. I mistakenly changed my cats dry food and it caused a lot of stomach upset. Matt has gone above and beyond and I appreciate all his help.
April 2026
Great customer service. Staff is very knowledgeable and helpful with all of your pet needs. Thank you PetSmart crew. Drogon and Khalisieann 💕 you.
