Ross Dress for Less offers a wide selection of the best brands and the latest fashions for families and homes at discounts of 20% to 60% off regular department store prices. Customers appreciate the great prices and the presence of clearance items, particularly for essentials like sheets. The store is known for its cleanliness and organization, even when busy. The customer service is praised, with staff providing helpful information and discounts for seniors. However, some shoppers feel uncomfortable due to strict anti-shoplifting measures, which create a tense atmosphere. Overall, Ross is a popular choice for finding bargains on quality items.