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“I'm new to the area so perhaps I am a little premature, but I've been in this store twice now. The floor staff is always helpful but they don't seem to be in a very good mood most of the time. This is especially true for the ladies behind the counter....unless you are female and around the same age then they go out of their way to be friendly.....I am not female and they were not rude just a little business like and short. I like the store, love the selection. It's clean, close, and convenient.”
“Very knowledgeable staff, and they have a HUGE assortment of all kinds of nuts and bolts. Anytime I need fasteners I go there. Don't expect warm and fuzzy, but they know their stuff.”
“Had a not so great experience at the location in Phoenix, so thought I’d try this surprise location. Was immediately greeted by Chris and walked out feeling great. He was very helpful, understanding, and kind. Will definitely be coming back to this location. Thank you!”
“Kathy was right there greeting me when I walked in. She helped me with kindness and courtesy in nuts and bolts ☺️. She Even got me the name, phone number, and directions on how to get to a place that could help me with more.”
“There is a great bunch of guys working at Winwater. They helped me out with some 18" HDPE pipe and fittings for a driveway culvert. I highly recommend them for their great customer service.”
“Wow, what a great experience fast service.Only took a few minutes to order.And have them mix the paint in and out in less than ten minutes. Oh and another thing - they sell pink by the quart. Take the one gallon price and divide by 4.”
“Daniel the store manager and Mrs Dominique are a blessing ? for your company. Professional, attentive, greet every customer that walks in, answered all of my questions. See you folks next time. This is now my favorite HF store. Avondale location store has gone done hill fast in the last few years. I will make the extra long distance drive to Surprise location to do business with Mr. Daniel and Dominique.”
“Took an introduction welding class here and Nate was absolutely an amazing instructor. Made the class fun, answered all my questions, got me very comfortable with my machine. Would recommend highly. Thanks Nate!”
“I recently had the pleasure of working with Carlos and the team at Fortiline, and the experience was outstanding from start to finish. Carlos was incredibly knowledgeable, professional, and attentive — he made sure every detail was handled smoothly and went above and beyond to ensure I had exactly what I needed.
The whole Fortiline team was great — friendly, easy to work with, and provided amazing customer service from start to finish. It’s clear they care about their customers and take pride in what they do.
Highly recommend Carlos and everyone at Fortiline Waterworks!”
“I would like to share my experiences with this store and its manager. I had window screens made and problems with arose. Each step of the way they demonstrated patience and calm understanding. Finally today problem solved. I feel the employees and especially the manager went far beyond in efforts to find the solution. So rare today, THANK YOU!”
“wow this place is amazing i honestly didnt expect to find this kind of energy in a small town hardware store. the staff actually know what theyre talking about and they dont just point you to an aisle they walk you over and explain stuff. i needed some weird specialized part for my sprinkler and the guy spent 10 minutes digging through drawers to find something that would work. prices were fair too i didnt feel like i was getting ripped off which happens a lot at the big box stores. the whole place is clean and organized but in a way that feels honest not like a showroom. i will definitely drive the extra 20 minutes to come here next time.”
“Not only does Dunn Edwards sell the best paint, their Surprise, AZ location goes above and beyond with their customer service.
My husband, a painter, was a lifelong customer for over 50 years in San Diego, CA and AZ. I wanted to tie his loyalty to Dunn Edwards into his Celebration of Life last year. I made the unusual request for empty paint cans with labels that would be the centerpieces on each table. The staff did a perfect job with the cans and then the florist added tropical blooms to represent his Guam heritage. Family and friends loved the arrangements and totally made both connections. Thank you Dunn Edwards for adding this special touch to his celebration. Alejandro was extremely helpful, caring and supportive, along with the rest of the team. Thank you Dunn EdwardsSurprise!
With appreciation and gratitude, Michele”
8AM - 5:30PM
10050 West Bell Road Suite 26A, Sun City
Hardware Stores
“Very personable and friendly staff. They had what I was looking for. They also said they carry as many things for the older Sun City homes as they can find. Very good to know!”
“We were greeted at the door coming in explain our situation and take care of right away and I’ve been coming there for six years for all my plumbing needs screen needs bolts and nuts and you name it and advice on best weed killer. Great customer service and great employees. Everybody really friendly no question is d****”
“They were great! Super helpful in store and at pickup! Had great stuff in store too. When we got home we realized we were over charged and once I called they immediatly made it right! We’ll definitely be back!”
“I called to ask a general question about a piece of equipment and after 15 -20 minutes of research they called me back and had an answer. I would definitely recommend them and will go to them first when purchasing tools”
“I purchased a part fro my washer today from Hunter at your Appliance Parts Co. store located at 1595 N. 113th Ave 85392.
Hunter made sure I purchased the correct part and also helped me find another part I needed that was no longer available by finding one on ebay.
I have very seldom gotten this great of service. Hunter was friendly, extremely knowledgeable, communicated well, and all with a great smile.
You are fortunate to have such a great employee.
Bruce Harte”
“Staff are very friendly and professional. I was helped by chase who was pushing a huge cart but he still stopped and asked me if I need help. He took the time to answer my questions and helping me find what I needed. Was a great service”
“My service in this store from the lady in the front cashier down to the 3 guys in the key dept., were very professional, nice, & along with being knowledgeable about what I needed. This is my store & will be back!!!!”
“Great service. They always have what I need. The employees always know where everything is which is great for not getting overwhelmed with the amount of stuff they actually have.”
12 - 3PM 6 - 11AM
8550 N 91st Ave Building H Suite 90, Peoria
Hardware Stores
“Manny is the boss when it comes to getting you the right equipment and supplies for a perfect job competition every time... 20yrs and he's still the best in town... ⭐⭐⭐⭐⭐”
“In the process of replacing the pull out spray hose on my Blanco kitchen faucet, I needed to replace the fiber washer seal at the connection under the sink. After stopping at a number of places to locate the needed part, Paul at Standard Plumbing Supply in Peoria, was extremely helpful yesterday working through my problem. They were out of stock on the actual item I needed but he came up with an alternative solution using a thick rubber washer which solved my problem. None of the other 3 or 4 places I had stopped at offered any potential solutions. The part was only a 50 cent item but Paul's dedication to helping me was priceless.”
“After years of being a Lowe's lady, I came in here to find some electrical tape. I believe it was the assistant manager that I interacted with named Rylee that made my experience so memorable. She was kind, helpful, and very vibrant. I'll never go back to lowes again.... Home depot forever!”
“Well I went into the store looking for a small amount of white PVC pipe. They did not have it but not only they go through the links just to make sure they didn't have it but they also found me another product (black 3" pvc) that will work just as good. See you right now I'm building a custom speaker box and thanks to the gentleman at the store for helping me find well I didn't know that I needed LOL I am able to finish it tonight. Thank you Home Depot thank you for the employees and staff that you guys have there's a reason why I've been going to you guys for over 30 years and I will continue to go and see your company till the day I die. You guys are awesome!!!!”
“I have always had pleasant interactions at this store. Today was another wonderful experience. I had the pleasure of working with Mark White at store 0453 on Peoria and 92 ave. I was having issues with a painting job, and he not only gave me great advice, but showed me some paints on sale that would work for me. While he was helping me, another gentleman pointed to him and told me that he's really good.Another great experience at the store !”
“I went there the other day because I was having difficulty finding the parts needed to replace or repair the valves in an old condo a couple of miles away. I went to them because I thought that they'd be familiar with the old style valves. I walked in but I had no luck finding out the manufacturer of the valve body that the condo has in it. The amazing person behind the counter came out to offer assistance and I explained the situation to him and he didn't even hesitate to walk back and get something and then returned and said try these seals to solve your problem. I asked him how much do I owe you and he replied nothing it's on me. I have been to several places before going there nobody could help me except for the man at the Van Marke plumbing. I went back to the condo and put the seals in the valves and it fixed the problem. I was so relieved and happy that I finally got it fixed. Thanks to Van Marke plumbing. Wonderful people who work in that store. Great ,helpful for others to get what they need and great customer service skills. I will always go back when I'm needing plumbing parts and in the area. Awesome place and awesome people. I give them 2 thumbs up and would recommend them to anyone who is in need of plumbing parts.”
“It's dark and dangerous most nights out there in the rails. I know that we can count on Ken and Jason to come through for us and light up any situation. I recently met with Jason and he didn't hesitate to offer me solutions not excuses. I appreciate his professionalism and hope to keep getting quality safety tools from Rail-Tek.”
“I was asked if I needed help from Ryan with the Pro Desk , I showed him what I was looking for to help keep my cover on my pickup during windy weather. He explained that the clips I needed were only available on line.
Then he asked me if I had running boards on the truck? Yes I do I told him. He proceeded to sell clamps that ratchet.
Freaking Genius!!!
What a great idea and it saved me money. Thanks again Ryan, it was a pleasure meeting you and also the girl that was at the register when we paid could not have been nicer if she tried. She and Ryan are natural great people.
Thanks and we will be back.
Rich Estes
Surprise Arizona”
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“Since we moved to SCW almost three years ago, this has been our go to hardware store. I am willing to pay slightly more to a small business and locally owned store, purchasing goods and services from people who care about repeat customers than to deal with the Home Depot or Lowes. Always treated with kindness from the moment we walk in.
Great family owned business. Highly recommended.”