“The people that work here are really knowledgeable and they’re more than willing to do whatever they can to help you out. I like this store. I’ve been coming here for 11 years and I will continue to do so.”
“Very personable and friendly staff. They had what I was looking for. They also said they carry as many things for the older Sun City homes as they can find. Very good to know!”
“Customer service rep Angela was a perfect example of what you would want to deal with when conducting business with an establishment. Everybody I have dealt with in this company has been fantastic but I was advised that the incorrect lock would work and it did not. I had to pay to return the item. I spoke with Angela who understood the matter was their responsibility and offset my next order by the cost of the shipping I paid on the previous order. Things happen sometimes but this company is very response and wise to do good business like Angela did with me today. A $30 credit lead to a $370 order to be placed when they open tomorrow.”
“On 8/8/26 we drove to Arizona, from Calif and stopped we stopped in at this Ace Store. It had exactly what we came for. The nice young lady named DEVASIA helped us at check out. Such a nice young lady that greeted us with a friendly smile and rung up our order. Thank you DEVASIA N.”
“Since we moved to SCW almost three years ago, this has been our go to hardware store. I am willing to pay slightly more to a small business and locally owned store, purchasing goods and services from people who care about repeat customers than to deal with the Home Depot or Lowes. Always treated with kindness from the moment we walk in. Great family owned business. Highly recommended.”
“Very knowledgeable staff, and they have a HUGE assortment of all kinds of nuts and bolts. Anytime I need fasteners I go there. Don't expect warm and fuzzy, but they know their stuff.”
“Wow, what a great experience fast service.Only took a few minutes to order.And have them mix the paint in and out in less than ten minutes. Oh and another thing - they sell pink by the quart. Take the one gallon price and divide by 4.”
“Took an introduction welding class here and Nate was absolutely an amazing instructor. Made the class fun, answered all my questions, got me very comfortable with my machine. Would recommend highly. Thanks Nate!”
“Lots of mobile home specific parts but not the part I needed. However, the staff went above and beyond in an effort to help me. One employee showed my pictures of repairs he did on his own home, explained the steps he took and told me where to buy the project materials. I ended up modifying his process to meet the parameters of my project and resolved the issue with my roof.”
“I'm new to the area so perhaps I am a little premature, but I've been in this store twice now. The floor staff is always helpful but they don't seem to be in a very good mood most of the time. This is especially true for the ladies behind the counter....unless you are female and around the same age then they go out of their way to be friendly.....I am not female and they were not rude just a little business like and short. I like the store, love the selection. It's clean, close, and convenient.”
“Daniel the store manager and Mrs Dominique are a blessing ? for your company. Professional, attentive, greet every customer that walks in, answered all of my questions. See you folks next time. This is now my favorite HF store. Avondale location store has gone done hill fast in the last few years. I will make the extra long distance drive to Surprise location to do business with Mr. Daniel and Dominique.”
“it's refreshing to walk into a store and actually be greeted and find employees who are actually helpful. i think you guys did something right by not becoming another big box store”
“This location is better than most I've visited. It seems not as cramped and checkout line is better configured. It appeared to have more items available than other locations as well. Just seemed nicer. Staff was helpful and pleasant.”
“I wanted to thank the staff at this location for their outstanding customer service and professionalism. On two different occasions I have needed specific color matching and only a quart of each color, yet they treated me like their highest volume Pro customer! In specific a young man named Georgieo Desira !! I highly recommend him, great representation on what Dunn-Edwards was built on!”
“We were greeted at the door coming in explain our situation and take care of right away and I’ve been coming there for six years for all my plumbing needs screen needs bolts and nuts and you name it and advice on best weed killer. Great customer service and great employees. Everybody really friendly no question is d****”
“I purchased a part fro my washer today from Hunter at your Appliance Parts Co. store located at 1595 N. 113th Ave 85392. Hunter made sure I purchased the correct part and also helped me find another part I needed that was no longer available by finding one on ebay. I have very seldom gotten this great of service. Hunter was friendly, extremely knowledgeable, communicated well, and all with a great smile. You are fortunate to have such a great employee. Bruce Harte”
“There is a great bunch of guys working at Winwater. They helped me out with some 18" HDPE pipe and fittings for a driveway culvert. I highly recommend them for their great customer service.”
“Not only does Dunn Edwards sell the best paint, their Surprise, AZ location goes above and beyond with their customer service. My husband, a painter, was a lifelong customer for over 50 years in San Diego, CA and AZ. I wanted to tie his loyalty to Dunn Edwards into his Celebration of Life last year. I made the unusual request for empty paint cans with labels that would be the centerpieces on each table. The staff did a perfect job with the cans and then the florist added tropical blooms to represent his Guam heritage. Family and friends loved the arrangements and totally made both connections. Thank you Dunn Edwards for adding this special touch to his celebration. Alejandro was extremely helpful, caring and supportive, along with the rest of the team. Thank you Dunn EdwardsSurprise! With appreciation and gratitude, Michele”
“Steve with Associated Woodworks. Been using Desert Cutting for 20+ years and have found them to be a solid saw sharping service. Quality has always been top notch, and if something didnt come out as planned they are fast to resolve the issue. Keith Cheeks has been a very reliable rep and really cares about the quality of the sharpening and level of service given by Desert Cutting tools. I would recommend the to anyone looking for a quality saw and tooling sharpening company. Steve Baumann general manager with Associated Woodworks.”
“Communication is excellent! I can tell this business is run on integrity. I am beyond satisfied, thank you Echols! :) They know their stuff. Highly recommend them!”
“They were great! Super helpful in store and at pickup! Had great stuff in store too. When we got home we realized we were over charged and once I called they immediatly made it right! We’ll definitely be back!”
“Really great staff, and clean store front. I enjoy going in from time to time to browse the selections they have. I enjoy shopping at all locations in general. Keep up the great work. I'll definitely be coming back to keep shopping.”
“Staff are very friendly and professional. I was helped by chase who was pushing a huge cart but he still stopped and asked me if I need help. He took the time to answer my questions and helping me find what I needed. Was a great service”
“wow this place is amazing i honestly didnt expect to find this kind of energy in a small town hardware store. the staff actually know what theyre talking about and they dont just point you to an aisle they walk you over and explain stuff. i needed some weird specialized part for my sprinkler and the guy spent 10 minutes digging through drawers to find something that would work. prices were fair too i didnt feel like i was getting ripped off which happens a lot at the big box stores. the whole place is clean and organized but in a way that feels honest not like a showroom. i will definitely drive the extra 20 minutes to come here next time.”
“Always very helpful and willing to lend a hand to understand their products. I always find what I need in a timely fashion. If they don’t have it, they order it. I was able to order something which they estimated to be here a day later than when I got it so I was happy and relieved to find out that it came in early”
“Great service. They always have what I need. The employees always know where everything is which is great for not getting overwhelmed with the amount of stuff they actually have.”
“If I can’t find my hardware needs anywhere, this is where I go. Nine times out of ten, I’ll find it here! These folks are amazing, I’ve never found a time they couldn’t answer a question – giving me the right one, show me in the right direction or give me sage advice. I love old days of hardware stores where Barry’s Ace Hardware keeps going strong. They’re there when you need them!”
“Used this place twice now, once to buy an ice maker 3 months ago, and again yesterday to order the three capacitors for my AC unit. I paid $42 here for three capacitors, and they were 20-30 a piece online and an AC company wanted to charge me 150 a piece. I bought my capacitors and condenser coil cleaner from here, got up there on the roof and did it myself, probably saved us 2500 dollars. Since their prices are so good, I'll be buying my capacitors from them again next year and just swapping them out regardless.”
“Sean is or service technician from AAC and never fails!!! from the reminder phone calls from the office staff to Sean .... he just left our dealership and what great service. Very great prices as well”
“I recently had the pleasure of working with Carlos and the team at Fortiline, and the experience was outstanding from start to finish. Carlos was incredibly knowledgeable, professional, and attentive — he made sure every detail was handled smoothly and went above and beyond to ensure I had exactly what I needed. The whole Fortiline team was great — friendly, easy to work with, and provided amazing customer service from start to finish. It’s clear they care about their customers and take pride in what they do. Highly recommend Carlos and everyone at Fortiline Waterworks!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.