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October 2023 by Gene Smith
Happy Halloween! I send my friends here for walk it's. Great place, friendly people, fast service!!!
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July 2023 by H. C.
Went to my local location Sonora Quest Lab for routine blood work using their online appointment scheduler. Was informed after I got there that 1) They won't take my insurance? 2) They don't take walk-ins. (I had an appointment) and 3) Referrals are required? That was all a load of BS! I drove to another Sonora Quest location several miles away, waited for 15-20 minutes and had everything done within 5 minutes.
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May 2023 by Sylvia M.
The worst lab I've ever dealt with!!! Was told to drop my specimen off at ANY of their locations... total lie.... they wouldn't accept it, had to go to the location that gave me the specimen containers. The rudest employees I've ever seen. Management needs to send test customers in to see how awful their employees treat the customer. Wish they'd go out of business or better yet some competition come in and take all their business
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April 2023 by Tara Cwikla
Worst lab company ever. They refuse to bill my insurance.
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February 2023 by Beth Sager
This is the most frustrating review site ever. Had an appt this morning the young woman at the front desk was rude and condescending. I realize I am old but I'm not senile. Since I did not have proof of my appt I had to leave.
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November 2022 by J B.
Made an appointment, showed up and was turned away again! Couldn't find my info once again. Waste of time for a diabetic too not eat and Not get blood drawn. Shame on you! What is the point of scheduling if your employees don't know how to set them up?
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September 2022 by Bern T.
My appointment was at 8:15am. I was seen at 8:25am. The waiting room was clean and had plenty of seating. The staff were all pleasant and professional, especially the tech who drew my blood. No problems at all. I would choose this office again.
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July 2022 by Kathleen Schwartz
I had my blood drawn today at the SCW location. I had scheduled my appointment and was served in a timely manner. Bertha drew my blood. She was efficient and friendly. I was in and out in record tine!
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June 2022 by Winnie F.
Had routine blood work drawn this morning. East check-in with scan code received when I made appointment on line. Thanks for on-line scheduling option. And Kay D, the technician, was talented and explained each step along the way, including how/when I can expect results. We always use this convenient lab and are not disappointed.
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May 2022 by Janet K.
I made an appointment at 9:30 am. Apparently they are not honoring appointments waited an hour to get lab work. I had a interview at 11:00 to get to that day and was rushed to get there. I will never go back to Sonora Quest labs. What is the point in making an appointment if you have to wait for an hour to be seen.
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April 2022 by Willard F.
Making an appointment is like pulling teeth. They need to hire a few people to answer phones and make appointments. Spent over an hour on their website trying to make an appointment. Gave up. Please, hire some humans
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January 2022 by e minor
Sybil was great, she called me back the day before to inform me that they had indeed gotten my Dr.'s order. The staff was very polite, professional and well organized. They were on schedule with virtually no waiting, on my part.Jerry Minor
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January 2022 by Ashley Fast
Your place is dirty and not sanitary. I have a photo of one of your machines that has million of other peoples serum that's left behind. Your machines that you use to transfer blood and serum is transferring to other patient tubes of serum. That's why people get false results.
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December 2021 by john feller
Sybil and staff were great. Lots of people in lobby and quickly took care of all waiting in line at 6am. The phlebotomist was the best I've had so far. Thank you Sybil
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November 2021 by Denise Fechner
This place is ridiculous! First time here my Dr never got test results! 2 weeks later and many phone calls he got them. This morning came (after waiting 2 wks for appt) and of course they never got my Dr orders! I predicted that was going to happen but you can't even find a number to call ahead and double check. WILL NEVER BE BACK.
