-
February 2024 by Juan Leon
Very good
-
January 2024 by Nicholas Costarella
Bad service
-
January 2024 by Sabrina Kilday
I am so thankful for the level of customer service I received from the AutoZone in Surprise off Bell/Grand. Ramone was patient and kind and helped me process a return/refund, that I probably should have not received, but am so grateful for! Thank you for your help today!!
-
January 2024 by Sue Coscino Diaz
Helpful! Cool people
-
January 2024 by John Bones
Needed a battery, not my normal store. Trey was the Associate who help me out, he also installed the battery for me. He did a fine job, thanks.
-
December 2023 by Jennifer Ball
This store has friendly staff and most importantly knowledgeable information.
-
November 2023 by N J
I went into AutoZone in Surprise, AZ, to see if they could swap a car key fob battery: Nick G. cracked it open, dug through the various parts to find the battery, swapped it with a battery they sold, and pieced it back together. I'm not sure I was banking on full service but that's what I got. I asked him as more and more parts needed to be removed if he'd ever done this before, because he seemed to be working the problem, but didn't seem too deterred by the increasing amount of parts needing to get dug through and removed; he seemed to relate that he hadn't done that style before. I liked that he was not afraid to crack into something somewhat unfamiliar, and quick to get his hands dirty and figure it out. I asked him if I could tip him, as the install seemed a bonus in my book, but he mentioned they aren't to get tips, but that I could leave a review. Thanks Nick G!
-
November 2023 by Alex Vega
Went in and Triston helped with a battery and installation and did an amazing job. BUT what REALLY impressed me the most was him helping me. while BEING ATTENTIVE to other customers and answering the phone and questions , and keeping the line in check. Really respectful guy
-
November 2023 by CHRISTINE SUSTAITA
Great customer service from William B, he was generous to help me and my mom to put a light on her car. Very helpful and nice. I wish there were more employees like him. Thanks again William B.
-
September 2023 by Sherrie Saueressig
Today, these guys really helped me out, and I very much appreciated it. My son picked up a battery at another Auto Zone on his way out to me, we didn't have the tools to change out the dead battery. After a jump start, we went to this store, they very nicely changed out the battery and helped me get my Corolla set. I feel the gentleman that changed the battery out went above and beyond. This is my store now and I'm already recommending it to others.
-
September 2023 by Kimberlee Bowers
I had the best customer service at Autozone on Grand Ave in Surprise. Triston F. was fantastic and very knowledgeable and friendly. The Autozone on Reems and Waddell would not help me and said they no longer put batteries in cars - which was not true! Triston was very helpful and I will always go to him for any other car parts or service items in the future. He was honest and very patient with me. I highly recommend him and think he deserves a raise. Great job!
-
September 2023 by kristina rickard
Triston F. Was amazing! Soo knowledgeable and helpful! He went above and beyond and helped me get my battery changed right on the spot!
-
September 2023 by Karen van der Heyden
Requested vehicle battery test. Battery good but alternator failed. Test was quick and efficient. Service was friendly. Will have dealer check my vehicle.
-
July 2023 by Chris Brickey
Patrick was wonderful! Definitely a leader in customer service. He changed my battery in the sweltering heat and smiled and was helpful the whole time!! He even cracked a few auto parts jokes that made me chuckle! Thanks Patrick!
-
June 2023 by Maria Mundine
I have gone to this auto zone for years. Theo the associate there has gone above and beyond over the years to help me with both my vehicles. He is extremely knowledgeable and professional.
