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March 2024 by Judy Robson
I came in with my sister at the Surprise locacation, thinking I needed to get a new phone as I couldn't adjust my volume. John took a look at it and fixed it!!! So, I didn't have to spend money on a new phone!!! And Kendrick setup her new phone for her!!! I am super thrilled that consumer cellular open a brick and mortar store!!! Thank you consumer cellular ?And while I was waiting ( in the very comfortable seating area, I might add) I asked Michael for information and he fixed my concern!!!. Again, THANK YOU CONSUMER CELLULAR!!!
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February 2024 by Jill Krafts
Jeff B. saved my life! He's the best! Thank you so much Jeff!
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February 2024 by Mary Ann Gallagher
Great service,
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February 2024 by Marlys Peterson
Kendrick was extremely helpful, patient and kind. Very impressed. Thank you, Kendrick
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February 2024 by Kathy Blumer
John W was great , very knowledgeable! We've had a issue for 4 days and he fixed the problem in minutes. Very grateful there is a stand alone building to go to.
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January 2024 by Linda Sparks
Awesome people and excellent reception on phone
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January 2024 by pinknessicity
Consumer Cellular is the WORST company. Reps are misogynistic and abusive. They will screw you over in any way they can, they actively look for ways to screw their customers over. I hate this company sooooooo much!
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January 2024 by Les Minsuk
All but one server are outstanding. The second person working with me on my new phone was patient with me and did so much to get everything right. But the first person kept asking for help and chastised me for repeating my goals for my husband's phone. He ultimately gave up and told me I needed to do something at home and come back another time. I've had outstanding help in the past.
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January 2024 by Steve Bell
Kendrick provides quick and effective technical support. Great ? services for seniors and other Consumer Cellular users.
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January 2024 by mike rekowski
Excellent phone service!
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December 2023 by J Brady
Busy, but wait is worth it. If you are a senior citizen, this is the place. They are kind, considerate, and knowledgeable . The costs vary depending on phone usage. $25 p/m is for me. Sheesh...paid way too much prior to changing to CC.
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November 2023 by Mary Hodge
I had a wonderful experience at customer service with John, at the Surprise location, very helpful, I love my new phone!
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November 2023 by Devin M.
Do not join Consumer Cellular. They offer an unlimited plan, but it's very much limited. So much so, that they disabled my web services for "excessive use." How can an unlimited plan have excessive use? They shouldn't use the word unlimited to label this level of service. I've contacted the FCC to report this fraud. If you need cell service, LOOK ELSEWHERE!!
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October 2023 by Kathy Vail
They were soooooo helpful, did not play any head games with me to learn how much I did or did not already know. They also explained things to me in a simple, easy to understand manner. I was very pleased with how they treated me, and walked out feeling good about how they solved the problems I'd had with my new phone. They're located in a strip mall, so the parking is ample and close. Highly recommend this business to any senior citizen needing an operational cell phone!
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October 2023 by Victoria Bates
Great staff! Friendly knowledgeable and very patient with senior customers!
