Consumer Cellular in Surprise, AZ, is a welcoming cell phone store that has been serving customers since 1995. Known for its no-contract plans starting at just $20, it offers a variety of phones from top brands like Apple, Samsung, and Motorola. The store's knowledgeable staff, including standout employees like Anthony and Mike, provide exceptional customer service, ensuring that clients receive personal attention and support. Customers appreciate the friendly atmosphere, where they can comfortably wait with snacks and drinks while getting assistance. Anthony has received particular praise for his kindness, professionalism, and ability to explain the process of setting up devices and choosing plans clearly. Many reviews highlight the smooth and stress-free experiences customers have had while switching plans or upgrading their devices. However, some visitors suggest adding music to enhance the store's ambiance during waiting times. Overall, Consumer Cellular is recognized for its dedication to customer care, making it a great choice for anyone seeking reliable phone service and support in Surprise.
Michael here at the Surprise Store is such a wonderful expert with the service on adding my brother a phone very similar to mine.
April 2026
Zach T. was so helpful. He deleted all the virus apps from my Mom’s phone. So she didn’t have to buy a new phone. He was so patient explaining the process to her to get her switched over to a Consumer Cellular plan.
April 2026
I’ve had consumer cellular for like 15 years now and I haven’t had any problems. I did everything online . No interest which is the best then once paid off they lower it the bill .
