Desert Financial Credit Union

Banks, Investing, Credit Unions
Hours: Desert Financial Credit Union, established in 1939, has grown to become the largest credit union in the Valley, dedicated to serving Arizona residents statewide. Located inside Fry's on Greenway Rd and west of the 303 freeway, the credit union has consistently provided excellent customer service to its members. Several members have praised the exceptional assistance they received from the staff at Desert Financial. Sonia Soto, a Relationship Specialist, has been recognized for her patience, understanding, and care in guiding members through the loan process. Customers have expressed their gratitude for Sonia's step-by-step explanations and her availability to address any questions or concerns. Similarly, Ms. Janelle, a bank officer at the Cotton Lane, Surprise branch, has been commended for her attentiveness and involvement in resolving a member's issue with a company's double debit from their account. The member appreciated Ms. Janelle's professionalism, kindness, and thoughtfulness in assisting them. Another member, Daylene, has been praised for providing the best customer service experience, with the member feeling like they have known her for a long time. The staff at Desert Financial Credit Union are described as young, fully aware of their roles, and dedicated to serving the community, particularly senior members. Overall, Desert Financial Credit Union has earned a reputation for its exceptional customer service, knowledgeable and caring staff, and its commitment to helping its members achieve their financial goals.

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1. Surprise, Arizona