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“SONIA WAS SOOOOOO AWESOME
I AM TECHNOLOGICALLY SORRY TERRIBLE!! Sonia SPENT SOOO MUCH TIME ON ME & MY ISSUES I CANNOT THANK HER♥️♥️♥️& DESERT FINANCIAL FOR YOUR SERVICE”
“They are not my credit union but they are sister branch for both of my employers credit unions and definitely a great branch! They are always looking for a way to make me feel at home and go above and beyond for every customer. I love seeing Harmony’s friendly face!”
“I give this bank 5 stars! Reason being is because I work in the leasing office across the street, and this bank is open late for my residents. They have all had such a great experience with the staff at MidFirst. Thank you for giving them all great customer service.”
“Love this bank. Corporately they are not always raising banking fees. The local branch has short wait times, pleasant, efficient, knowledgeable staff, who often know you by name. I've banked at Midfirst for over ten years and wouldn't go anywhere else.”
10AM - 7PM
14111 N Prasada Gateway Ave, Surprise
Banks
“Everyone here has been friendly, courteous, attentive since I joined this bank. It is always a pleasure doing business here and also just to stop by & say hello.”
“Great service every time I visit. The staff is always friendly, professional, and welcoming. They know you by name and even take the time to ask about your family, which makes the experience feel very personal. I truly appreciate the great customer service and highly recommend this credit union.”
9AM - 6PM
13770 W Bell Rd, Surprise
Banks
“I just came to Desert Financial on 13770 West Bell road in Surprise Arizona. Unfortunately I had to come to close my account today but it was nothing to do with desert financial or their service.
Desert Financial has many great employees and the one who helped me today was Vinnishea Wells ( member solutions representative ) She listened to what I needed and responded with prompt and courteous service. I highly recommend Desert Financial and this branch in particular.”
“I Came in today to set up a new account with Jessica M. She was sooooooo polite and very informal. Made sure we got through everything and I didn’t have any questions. Great customer service all the way around 💪”
“This Chase branch in The Grand is the best banking experience we have ever had. 1. On most days, someone meets you at the door to start helping you...I mean really? For just a quick question, this saves me a wait in line. 2. There is never a long wait as they actually seem to hire enough tellers. 3 The tellers are all wonderful and super smart! Chris is fantastic and so is Nahara (sp?). Our banker Ryan spent a generous amount of time setting up our accounts and helped smoothing out any kinks. I really can't say enough good things about this branch other than keep doing what you are doing and you are very much appreciated to those of us in The Grand.”
“We found this bank to have polite and friendly tellers and banker. The ice water and tray of cookies is a nice touch to have while waiting. The bank has a clean appearance and ample seating.
We returned this week to make a July payment. We were greeted by Heather, the Branch Manager. She is pleasant and makes herself available to answer every client questions as they arrive.”
“The tellers are reliably professional and efficient in the three years I've needed their help. I was there when a teller kindly helped an upset customer trying to withdraw $50,000 cash. The bank does its best to protect customers from scammers.”
“I walked in trying to get a credit card as a Canadian.
Brendan has been very patient along the way of dealing with the decision makers and head office folks. He has been accomodating and helpful in presenting options and figuring out the best way to get me there.”
10AM - 6PM
17049 W Bell Rd, Surprise
Banks
“I’ve been using this bank since I was 16 and had my first job at Dunkin. That was almost ten years ago. The tellers have always been very helpful and kind, even back when I didn’t know what I was doing. I also remember making coffee almost daily for a sweet black-haired woman who seemed to be in-charge of the other employees at this branch, and she even explained how survivor benefits for children with deceased parents works for me due to her experience with it. I thank everyone at this branch, current and former, for their professionalism and kindness.”
“Krystin is extremely helpful and deserves to be recognized for her outstanding customer service! She is always incredibly friendly and goes above and beyond for the customers of this branch. She is a pleasure to work with.
I recently made my last payment towards my Chase credit card and will miss seeing her each month! Thank you, Krystin!”
8:30AM - 5:30PM
14865 W Bell Rd, Surprise
Banks
“Was there today to handle a car purchase (SunWest financed the buyer) and I must say it was a really really nice experience with Tara!! She handled the transaction in minutes and was a true professional. Above and beyond service for sure! I will not hesitate to do business with this Credit Union in the future, and will likely be reaching out to them for my next auto-loan. Thank you again!”
“Was greeted when I walked in and told what I needed to do to accomplish my goal for the day. They were very helpful. Parking is not a problem because there was no one else in the bank.”
Open 24 hours
15564 W Waddell Rd, Surprise
Banks
“The gals at this branch were really helpful and so nice😊 I was having trouble figuring out what kind of notary service I needed and they called another place to confirm they were able to offer the service I needed.”
“The Bankers and Tellers are very nice and helpful. The lobby is well maintained and it feels pretty private from the main door when you are with a Teller or Banker. Easy access from Reems Rd or Grand Ave. They have a lot of handicap parking which is great for being right outside Sun City West.”
Open 24 hours
13982 W Waddell Rd, Surprise
Banks
“I’ve been a customer with Bank of America since I was 18 and I always recommend people to Bank of America, but anyways I was having a frustrating morning due to the fact I couldn’t unlock my card I headed to Bank of America because customer service had told me to head to the financial center. I headed to the nearest location in Surprise but every time I come to this location it’s always amazing. Everyone that has worked there has truly helped me every possible way. I just want to thank the gentleman who helped me at the front desk and Irma thank you for helping me on my app. I truly appreciate you. I’ve been living in Surprise for about 4 years. Thank you to all for having patience and doing your job. And again thank you Irma and the gentleman who helped me today. Have a blessed day.”
“I had a ton of paper savings bonds to cash and Ethan was super helpful in getting them all done as a walk in! I’d read online that some banks won’t cash them anymore but this branch of Wells Fargo made it easy.”
9AM - 4PM
13780 W Waddell Rd, Surprise
Banks
“"If only he had a brain?"..Feels good to be back (LV2PHX) but what doesn't feel good is showing up late for miscommunication..Misfire is worse because you can show up on time and still have your bank robbed. Especially when you have to go to the nearest Circle K(Valerio) for a Polor Pop beverage just so on return you witness,draw and miss..You fail, those are grounds for termination and if you're lucky you won't get sued as you have to see what's beyond the target."Be good"..Bank-Captain Steven Merrett had emailed two weeks worth of schedules while my understanding was I start next week..Las Vegas,NV Bank-Captain John Simo would usually call us on Sunday and have us jog it down, which is very effective as good communication is key to Pivotal to the mission.."Pueblo or Mari-Muse?"..After graduating from Osborn Middle School I had a choice between North or Central is like picking what to have my brother bring me for lunch..Subway or Rubio's,(?).."Pueblo Chico, Infierno Grande"..Busy bank and busy bodies as working in a centric center reminded me of working in Village Center Circle Las Vegas,NV. Similar to Charlestown's "The Square" in Boston, Massachusetts where the square/center is full of banking centers and the Wise Choice is obvious...”
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“My experience here at Arizona financial was amazing! I had the pleasure of working with Juan Lopez , he helped me open an account here and made the process super fast & easy! I was satisfied with my experience!”