Red Wing in Surprise, AZ offers the Ultimate Fit Experience, engineered to get each customer into the perfect pair of work boots with a tailored fit system. The fantastic, super helpful, and incredible staff provides great customer service, walking customers through selections and knowing them by name. They are very helpful and friendly, going above and beyond, such as sourcing discontinued styles from other states. The store offers great quality boots, including styles with the convenient BOA system. They handle sizing issues and exchanges without problem, even on work-worn footwear. Comprehensive after-purchase care is a key feature, including fast, professional, and free weekly cleaning and oiling, which extends boot life exponentially, along with complimentary lace replacement. They also provide convenient access to minor and major shoe repair and offer insole upgrades that can make boots feel new again. This service and quality creates lifetime customers who highly recommend the store and its boots.
There couldn’t be anyone better that helped me out here today. Shawna was amazing and helped me find my perfect boot. This experience made me a lifelong customer and I couldn’t recommend this exact store enough. If you are looking for comfortable work boots, this is definitely the place!
June 2026
Thank you for your help and treating us with kindness
May 2026
Shana is extremely knowledgeable and professional. I have worn red wing boots for nearly 20 years and won’t wear another brand of boots.
