Sonora Quest Laboratories in Surprise is a highly regarded medical lab that offers a variety of lab tests, including free COVID testing for the uninsured. Located inside the 15331 building in the Surprise Professional Center near Bell & Reems, the facility is known for its efficient and professional service. Many patients appreciate the quick check-in process, with some describing their visits as nearly painless, thanks to skilled and gentle phlebotomists. The staff is often praised for their kindness, professionalism, and attentiveness, with one technician even offering her personal glasses to assist a patient during a blood draw. Patients who have used Sonora Quest for private lab work find the process straightforward and hassle-free. The online appointment system is convenient, allowing for easy scheduling without long waits, unlike some military or base labs that have become more bureaucratic and time-consuming. Many visitors have reported being called back within minutes of arrival and completing their tests in about 10 to 30 minutes. The staff's warmth and professionalism leave a positive impression, with some noting that the phlebotomists go beyond expectations to make patients comfortable, even engaging in small acts of kindness like giving small prizes to children. While the facility is praised for its quick and professional service, some concerns about accessibility were raised, such as the lack of automatic doors, which can make wheelchair access difficult. Overall, Sonora Quest Laboratories is highly recommended for its efficient, friendly service and organized procedures, making it a preferred choice for many patients seeking reliable lab testing in the area.
The entrance is NOT wheelchair friendly. The door is placed in a small alcove, and there's no automatic opener for the door. When my wife has to come, I have to come with her just to hold the door open. That means I have to take off work just so she can get her labs done.
October 2024
Never had a faster experience! Walked in a little after 11:30am. Anticipated at least an hour wait. Nope! The guy called my son back within minutes. And we walked out about 10 minutes after we walked in! The guy had gauges in, I didn’t catch his name. Quick, friendly, efficient. Thanks!!
June 2024
Walked in & waited in my car about 20 mins for blood draw. They text you and Hector drew my blood painless in and out quickly!Great place for walk in, even after fasting it was quick.
