CubeSmart Self Storage in Surprise, AZ provides affordable self-storage solutions with a wide range of units, including climate-controlled options. The facility is described as clean and well-ventilated. Multiple reviews highlight exceptional, top-notch customer service from the staff, who are noted as being very helpful, personable, friendly, engaging, and humorous. Staff members expertly explain different options, help customers understand the setup, and assist with the entire process, including registration and phone setup. They are knowledgeable, anticipate questions, and make the experience understandable, quick, and easy. The process includes a helpful welcome with instructions and a lock provided in the unit. Customers report a memorable and enjoyable experience, strongly contrasting with less positive experiences at other locations. The facility also offers moving supplies like tape, boxes, and bubble wrap to simplify moving.
I have been a customer of Cube Smart for many years. Jennifer has always been very courteous and accommodating. I recently had a challenge which she immediately addressed. The facility has great securit y and is temperature controlled which is important in our high temperatures.
September 2026
Jennifer was very helpful the whole experience was awesome thank you
September 2026
Jennifer was amazing. Had a few questions about renting as it's my first time and she had all the answers ready, she's amazing.
