-
March 2024 by Guadalupe Mendoza
See Trevor. Knowledge, helpful and very nice.
-
March 2024 by Pam DeSimone
My low tire air warning came on as I was passing this place so I pulled in. They checked my air pressure quickly and found a nail too close to the sidewall to be repairable. They were informative and helpful. When I decided to replace the tire immediately they were quick and helpful. The wsiting area was clean and comfortable. Will definitely come here agsin in the future.
-
March 2024 by Aaron Sanchezz
Don’t bother scheduling an appointment, because they still won’t start your car until an hour later. I scheduled an appointment as soon as they opened at 7 am. They have like 5 workers and no customers were there. It had been an hour and they still didn’t start my car. I had to leave for work.
-
March 2024 by Derek Edwards
Amazing service all around. I drive for a living...got a wire in the tire patched it no charge. ( tire hazard warranty)In and out real quick. Cameron and crew did a fantastic job!
-
March 2024 by Jessica Gentry
Went in on a Sunday afternoon with a punctured tire, that Pep Boys told me I needed to buy 4 new tires. Big O Tires not only fixed it, but quickly and at a fair price. They had much smarter mechanics there then anywhere else. The ladies up front were awesome! Thanks again. We got back to CO with no problems.
-
March 2024 by Chris Hidalgo
Big O Tires helped install my newly purchased battery in a matter of minutes. Thank you very much!
-
March 2024 by Frank Trujillo
Rip off advertising buy two get two free you have to get wheel alignment only cheap no name brands apply no Goodyear Firestone Michelin etc cost more than other tire stores. I called
-
March 2024 by Hibo Ali
My recent experience with Big O Tires left me feeling disappointed. Initially, I was drawn to their location due to its proximity to my job, and my first interaction with Colby seemed promising. He presented himself as a friendly and honest individual, emphasizing that his aim was to make money, not take it, which initially instilled a sense of trust in me.Colby assisted me in selecting the tires I needed and quoted a price of $129 plus change for the deposit for 3 tires. He also mentioned a 25% restocking fee in case of cancellation, which seemed reasonable at the time. What he failed to mention, both verbally and on the receipt, was that this fee applied per tire, not to the total order.When circumstances led me to cancel my order and opt for a better financial option elsewhere, Colby's demeanor took a sharp turn. Suddenly, my deposit of $129 plus change was deemed non-refundable, contradicting both what was initially explained and what the receipt indicated. Math example: (25% of 130 = $32.5, 32.5X 3 tires = 97.5, 130-97.5=$32.5 remaining of the deposit to be paid to me). Even if we used his math, they still owe me money. I don’t even need this money. I am just showing you the dishonesty.Despite my attempt to reason with him, Colby denied the terms outlined on the receipt. This abrupt shift in behavior was disheartening, especially considering I had intended to commend him to his supervisor for his initial helpfulness and friendliness. It became evident that his actions were merely a facade to secure a sale, rather than genuine customer care.As someone who values transparency and integrity in business transactions, I feel compelled to share my experience to spare others from similar disappointments. If you find yourself considering Big O Tires, I urge you to proceed with caution, especially if you're on a tight budget. Keep in mind that even receipts may not guarantee adherence to agreed-upon terms. I am a doctor and losing $129 isn’t crucial, but it could burden others. In light of my experience, I would strongly advise seeking service elsewhere where honesty and integrity are paramount.
-
February 2024 by Nick Rabe
Amazing staff amd Friendly people. Always coming through for me! Easy to work with! Talk to Krystal
-
February 2024 by Terri Stellwagen
Wonderful experience as soon as you walk in your greeted with friendliness and courtesy.
-
February 2024 by Miguel Soca
Great service and clean place, but keep in mind that you will be charged an extra 3% if you pay with a credit card
-
February 2024 by Juanita D
Great customer service!!!
-
February 2024 by Dante Colarusso
Great service, however was misquoted a few times for pricing. Was able to get decent customer service including free oil changes to compensate.
-
February 2024 by Michael LeFevre
Friendly staff. Took the time to properly address my low tire pressure sensor issue, tire rotation and alignment but was still done rather quickly as well.
-
February 2024 by Eric Yost
Found the tires I wanted for a great deal! They were quick getting me in as a walk in and very friendly!
