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March 2024 by Steven May
Has gone WAY downhill recently due to new management–no longer Korean owned. Wings are under-sauced and over-cooked, and barely worth half of what you pay. Tye new ownership seems like they do not care about their product or their customers, and has ruined what used to be one of the best gems in the valley. Devastating.
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March 2024 by Anthony Fluckey
Experience was not great. My server was polite and checked in often but the restaurant was extremely disorganized. There seemed to be an uncomfortable disconnect between an older staff manager and the server. Food took way too long to come out and came out one thing at a time with large waiting periods in between each thing. Why would the kitchen not get everything ready for one table then serve? When I go out to a restaurant, I expect my whole party to receive at least the entree dishes together. Aesthetic of the restaurant was off putting and the food was low quality, greasy, bland, and inauthentic. To top it off portions were much smaller than expected for expensive prices.
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March 2024 by Zander
You can get better customer service at a McDonalds…. The whole hour I was here, I was never asked once if i needed anything, I didnt get a single refill on my water or any drink for the whole time i was here, i assumed it was a fast food restaurant until my friend told me that this is a sit down restaurant which blew me away. The food was extremely disappointing as well and im not picky, their “famous” fried chicken was very dry and tasted like it just had some soy sauce on it and thats it. My “ waiter “ was an older lady and im not exaggerating when i say that she only said 3-4 words the entire time we were there, extremely disappointed with this place, if you want good food and service, go to k.bbq in chandler, its night and day compared to this place.
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March 2024 by Sang-Heon Shim
Order pick up. When I arrived they said it is being prepared. Ten minutes later they said I already picked up the order. People next to me said they tend to mixup orders.
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March 2024 by Tiffany Galluzzo
Long wait. Health-violation level mistakes. Bad service.Agree with most of the recent reviews, this place has gone down. We came last night and the entire meal from the moment we sat down to when we finished our meal was just under 2 hours. 2 HOURS. For only two people. On top of that we never once got our waters refilled and after waiting for so long for our chicken the server drops off the check before our food even came out. After we told her that we never got our food she was shocked and confused and was trying to find out what happened. I saw it delivered to the table 10 feet from us and the server legit went up to that couple after 10 minutes of them having our chicken and says “did you guys touch this?” After the guy says “no” she pulls it off the table and brings it over to us setting it down on our table not even addressing what happened. I had to ask her if she pulled it off another persons table to which she quickly responded with “oh they didn’t touch it though” this is a huge no-no in the serving industry and these two young servers probably thought nothing was wrong with that. We ended up eating the chicken because we were late to a movie and were starving but we felt grossed out and uneasy the whole time.With no water left, secondhand chicken, and having to rush through the last 10 minutes of our meal. There was no discount, no acknowledgement, and not even an apology.Needless to say on top of it all my husband and I both have food poisoning now so talk about a horrible experience that I am still paying for.
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March 2024 by Wenting Li
The owner and chef changed, So the taste is totally different. Not authentic any
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March 2024 by Ian Stoddern
The frys and chicken were great. How ever the onion rings were some on the worst we have ever eaten burnt and tasting of fish, also the music was total incorrect rap ganster is not what i wish to hear when eating. Will not go here
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March 2024 by DH
The Food is okay. 7/10 if you want not so filling. Reminds me of the Korean version of Panda Express. The service is absolutely horrendous. First time was horrible. Waited for over 10 minutes before our order was taken. 2nd time we came in 30 minutes before closing and we were turned away because the “kitchen was closed”, but we were also told that if we wanted to order to-go we could. Huh?? Makes no sense. Typical cop out for employees who want to skate out early before actual closing time. Horrible management team and I wonder what the owners would think. Last time we came in we again waited for 14 minutes to have order taken because of “an issue in the kitchen”. So I guess the “kitchen” here doesn’t operate very well. I wouldn’t waste your time here there are much better places you can go for the price point and actually have a better atmosphere and get actual prompt service. Place is like a high school cafeteria run by half stoned broccoli heads in pajama pants.DO NOT RECOMMEND
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February 2024 by Brendan Carrion
I would give a 0 if I could honestly, because that is what I got from this place.Stopped by Sunday to check it out with my wife, she had seen it in the neighborhood and wanted to try something new. We placed our order and the staff seemed friendly and nice.Then we waited...and waited...and waited. Our drinks were refilled, but the customers around us who had come in after started getting plated, and still no sign of our appetizer, and we had been there 30 minutes.By the time we hit about minute 40 we decided to close our tab and take off, which was when things got irritating to the point that I was willing to write this review. When we informed our host that we wanted to leave, the attitude of the staff was incredibly nonplussed. They just seemed to have this sort of "thems the breaks" shoulder-shrug attitude about the whole thing. Their lack of care that we had been left to sit for almost three quarters of an hour with no food felt insulting.My wife wanted to know what the hold up had been and it was only at this moment that we were told they were down to one cook and that service was jammed up. Again, this was with a "what can you do?" sort of demeanor.When I got home I looked at the reviews to see if our experience was an anomaly, only to find a rash of 1 star reviews over the last two months. I wish I had checked earlier! There is something institutionally wrong at this place that needs to be corrected.Anyway, I won't be back and I would recommend making plans elsewhere!
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February 2024 by Migsie Mora
Food is amazing but their service is horrendous. Waited 52 minutes for our first plate and even then, the cheese wasn’t melted. When the first plate finally came the water cups were empty and only then were they able to refill. I understand a busy atmosphere but there were only 5 tables that were parties of 4. Left completely disappointed.
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February 2024 by PictureFilm
Chicken was dry and stale not fresh. Fried rice looked like mashed potatoes with big thick slices of cucumber. They need to hire new cooks.
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February 2024 by Mori
Our sever was attentive & very friendly. I'll definitely go back. They were out of Tteokbokki.
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February 2024 by Denise Rodrigues
I think the food wasn’t that
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January 2024 by Jackson
Was here for a job interview the other day. Every person that I encountered on the staff was the opposite of welcoming, even their eyes were cold. No hi how are you doing just why are you here or they would look at me and laugh, I just ignored it though. The fat cook is a weirdo and everyone rides that door stop. When the interview did start, it lasted about one minute and on the second question she interrupts the interview to utter or gesture something to the fatty. And on the last question she asked do I have a car which is really no one's business as long as i show up on time every shift and work, and when I said no she's like how are you going to get to work in an aggressive tone ??? spoiled rich kids never worked a hard day in their life. And by the way there was about 20 workers singing kumbuya❄️ and not one person dining in; I can't wait to see ya'll continue to fail into the ground?in one year I'll be one person making more than your whole company ? I would say good luck but i wouldn't mean it.Best worst intentions, Jackson
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January 2024 by thealmighty dies
Always such a long wait !!! order ahead of time and still wait as long as if I were eating here …. And sometimes they are nice sometimes not !!!Especially if your white lol ?I do delivery so I don’t have a choice to come here cuz it’s my job ..