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November 2023 by Amanda R
Absolutely charming staff. The environment is relaxing and welcoming. The staff takes their time to recommend products and services. The waiting area is covered and offers drinks and snacks for purchase. The hand washing and cleaning is quality and they treat your vehicle with care. ? worth the trip and investment into your vehicle.Services: Polishing
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October 2023 by Vicki R.
I started coming here about 8 years ago, in spite of the bad reviews, because the front not bumper cover on my car was too loose to go through mechanical car washes. The owners are a usually kind couple and I be supporting small local businesses. I always left a nice tip for the work done on my all Toyota Yaris. The owner just told me off as he argued with me that my Toyota Yaris is an SUV, apparently because it's a hatchback. So I politely told him not to vacuum the back...no big deal, right? Wrong. This is the same guy who once tried to sneak a $15 charge on my bill because of the dog fur. I thought we had an understanding that my car will have dog fur and really doesn't need extra vacuuming. Apparently not. As I was trying to understand his anger at me, he walked away. I tried to understand why he was so rude to me today. Maybe he's already having a bad day, who knows. I have often noticed that he is quite grumpy. His wife has always been kind. I will miss seeing her kind face, but I will take my money elsewhere. How sad that he was so willing to let a good customer go so easily.
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September 2023 by Hooman Monajemi
"Terrible experience! The car wash service was absolutely dreadful. The staff's behavior was extremely rude and seemed unbalanced. I inquired about why my car's back seat was still dirty, and one of them retorted that it wasn't their responsibility to clean it. When I asked what their job entailed, the response was laced with even more rudeness, and they went so far as to shout at me, warning me to leave before something unpleasant happened. Feeling threatened, I hurriedly left the premises. I strongly advise against bringing your car here."
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August 2023 by Tomomi Y.
Personally my favorite place to go for a deep clean. If you're looking for a quick wash this is not the place, they are very detailed, thus take longer.
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August 2023 by Jimmie S.
Used this car wash got a year but recently the owner has become aggressive and unprofessional as well as exhibiting shady business practices around pricing. The last few times pricing has been different for the same service and no enhanced performance for what you pay. I was told based on my cars since they are nice it would be $35 which I had no issue with then once okayed he changed to $40. The owner basically looks at your car and stereotypes you and comes up with a charge. He once tried to charge me an extra $20 because he said bugs where on the car lol. Never mind the car didn't have anything you wouldn't find in a normal week of driving. It's always something with this guy and the work is not worth the aggravation. Each wash is the same. They still don't do a great job on wheels or lower parts no matter the difference in charge. When asked why is my car considered special I was told because it has more grooves and curves lol. Today was the last straw! and when I told him I wouldn't be back he actually said "good." Gave him steady business and referrals for a year and his reply was "good," which I found amusing lol. I believe he targets you based on how expensive of a car you drive and also am confident he's not giving any extra to the poor workers actually doing the work. Be aware and stay away. I'm alerting the BBB to his unethical shady practices and in the meantime will find another car wash with transparency in pricing and that appreciates their customers. Don't give your money to him!!!!!
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August 2023 by capri dean
This is the only place I get my car washed. Jeff and his wife are the absolute best and I always get some noodles to eat while im there. Love this place. Jeff is also helpful when it comes to fixing anything on your car he knows good people who actually do good work and will work with you on the price.
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August 2023 by Dan Rhem
If you need a hand wash this is the place to go. The staff does a great job. Prices have gone up but that's understandable for any business right now
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July 2023 by Nathan Giles
I’ve been a loyal customer here for years. Always been happy till today. Brought my truck in for a quick wash. Requested the $29 package. Sign says $5 upgrade for a truck or SUV. Bill came out to $77. I mentioned that was more than ever before. Excuse was it’s a big truck. I told them they would drive me away. “Sorry” was all he could say. I have supported this family business for years. This may be my last time here. Just can’t justify it any more. Extremely disappointing. If you don’t take care of your loyal customers they go away.
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June 2023 by Doug Henderson
I saw the sign that said $12.99 exterior only. Knowing I have a bigger vehicle I expected to pay maybe $7-12 more. No they charged an Xtra $23. When I questioned the price to the owner at the register, he said "we provide a service and that's the price for service". Then the owner went out and told the workers I was complaining. When they finished I pointed out water spots and a worker started telling its bcuz of the wheels that I has to pay more. I said to him I understand an increased charge but $23? He has nuthin else to say. I do not recommend this carwash to anyone. $ 35 for exterior wash .
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April 2023 by Tracy Pierce
If I could, I would give them -5 stars! 1st time going and will be the last. I wanted the $24.99 wash, the guy put $5 extra to remove the bugs off my windshield!! Mind you I had 3 bugs on theirlol....Wth? I told him I'm not paying for that. So he told me to leave, no one is going to gouge me. I will take my money somewhere else.
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April 2023 by Kimberly Waithe
I have visited this place a couple times for a car wash with no issues. When I went there today the owner stopped me from driving away and asked for a tip, telling me that I should go back inside and to get cash to tip the workers. He was very aggressive and insistent on the tip even once I told him I do not have cash. Eventually I confirmed that he owns the business and asked how much he was paying the workers. He got very flustered and asked why I would ask that question. I responded that he is implying the workers are not making a decent wage in saying that I am essentially responsible for paying them, even though I just paid almost $40 for an approximately 20 minute car wash. He became angry and told me to not come back. I had to ask him to step away from my vehicle so I could drive away safely and he reiterated that I could not return (as if I would support this business again), I can only assume he is taking extreme advantage of his employees and not paying them anywhere close to minimum wage based on how he became so aggressive when I asked a simple question.TLDR extremely rude owner, not convinced he is paying his employees at all. Do not support.
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April 2023 by Bernie C.
Great the first time I took it there, the most recent streak on the windows and look as though they didn't vacuum or sped through it!
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March 2023 by Joe L.
I searched for a hand car wash around Mesa and could not find anything. I saw broadway as the closest over in Tempe. I wasn't sure about driving 25 minutes And seeing the Yelp reviews being a bit low. I took a chance and i was very happy with the results on my 2020 Jeep Cherokee Trailhawk with their Diamond Package. The car hasn't looked this nice since the day I bought it! Great job!
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March 2023 by Jason K.
Hilarious to me that people complain about wait times here. You have to wait because they know what they're doing and they care about the results. The places you don't need to wait are like that for a reason.The people here seem genuinely to care. They don't stop cleaning after a certain time has elapsed: they stop when the job is done and done well. One would think they're all owners given how committed they are individually to providing a top-notch service. 5 stars easy.
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February 2023 by Scott Campbell
I cannot recommend. I read many great reviews for this business but they did not do a good job on my car. They up charged me to $50 for the $25 Diamond wash because they said my car was extra dirty and that a BMW X5 is a truck. It was not that dirty but I had driven through a mud puddle so there was some mud on the passenger side of the car. I tipped $10 because the car looked good under their shade canopy.As soon as I drove it into the sun, you could easily see that all windows were streaky. When I got out at my office, there were several areas where you could see the car was still dirty and streaky. Not a huge deal if I didn’t just pay $60 dollars for a $25 wash.I returned and showed them my issues and their comment was I must have rolled down the window to make those streaks. I did but I didn’t roll down the windshield or leave streaks all over the body of the car. It was like they washed it with dirty water. They did wipe the car down again but it was just okay and I had to get back to work. There were two guys behind me with black Escalades with pretty much the same issues. They were still hassling with the car wash when I left. Horrible job for the price. I won’t go back and could not recommend.
