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December 2023 by Jeff Honcharevich
Unable to return parts in person. Which forces you to incur shipping charges. I had a vehicle total out and found that even though they are a local parts warehouse they charged me $9.90 to ship a part to me. Since the car totaled I needed to return the part. Now to return the part it will cost me $15.84.. So on a part that costed $32.56 it will cost me $25.74 in shipping charges. I only work 15 miles from this place and live less than 5 but are now forced to incur more charges because they won't return parts at the warehouse. Terrible business practices!!! I will never recommend Brock Supply to anyone.
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October 2022 by David Rose
A great place to order parts from. We are Nob Hill Auto Wrecking.
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November 2021 by Gary's Body Shop
Orders are easy to place, parts easy to find. Always shipped out promptly, and have handled all returns immediately. Great pleasure working with Brock's, wish all of our vendors were this good.
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November 2021 by George Brown
I have used their products several tines and found them to of good quality ?
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October 2021 by Chase Thornberry
Bad parts, bad service, bad company. The word Hoax or Scam is probably excessive, but you get what you pay for. THERE ARE MANY AFTERMARKET PART COMPANIES WITH BETTER PARTS. THESE ARE THE WORST AFTERMARKET PARTS EVER MADE. I WORK FOR A BODY SHOP AND RECENTLY ORDERED HEADLAMPS FOR A CUSTOMER THAT DESPERATELY NEEDED HEADLAMPS AND HAD VERY LITTLE MONEY TO SPEND ON THEM. I'LL NEVER DO IT AGAIN; 1 OF THEM FELL APART BARELY A YEAR IN AND BROCK WOULD NOT EXCHANGE IT. WE WEREN'T EVEN ASKING TO BE COMPENSATED FOR THE REINSTALLATION WHICH MOST AFTERMARKET COMPANIES WILL DO.
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September 2021 by Clinton lackey
Will never use again.Charges $9 return fee for a damaged part they sent to me. Would not override "company policy".
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September 2021 by Melissa Martinez
There driver Andre woods was rude.He seemed very belligerent and As if he was intoxicated. He smelled and reeked of alcohol. Very unprofessional I would not recommend
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August 2021 by Ricky Utley
I've bought products from this company for over 15yrs and always have got a great deal and great product ( fuel pumps come complete with the harness to hook right up to your vehicle try that with Rock on auto know comparison)!!
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June 2021 by Scott Riddle
steering stabilizer really helped
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April 2021 by jeffery lee
So I represent a glass company that orders parts from brock, in their system there are two addresses, I speak to a sales rep, order a part like I have done many times and shipped to my tucson location, but is this incident they didnt ask on location and sent a part to a old address that we are no longer there, and yet i am being charged with no refund, cant get a refund cause I do not have the part, and the manager Anthony stated to me, so i said if this is how this is to be handled, I get charged and no refund, then I cannot do business here forward, Anthony response was " ok, I understand", so apparently they can take any responsibility from their end to ask questions, I"ve been in logistics before and you always double question its to be shipped to, guess I have to severe ties from Brock Supply, guess Anthony feels and speaks for the entire Brock Supply that they do not need our business.
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January 2021 by Fred Gade
Ordered Prius tail lamp electronically through CCC 11/23. Brock Supply confirmed order and sent us a draft invoice. Good to go right? WRONG. Called 12/29 to ask where my order was. Spoke to Naomi. She stated the order had not been shipped because they needed credit card information. Was anyone from Brock going to call us and ask us for payment? Apparently not. Every other vendor I deal with that needs a prepayment, calls the shop within an hour of the order being placed to secure payment. After I got over my initial anger, I remembered that Brock did the same thing to me a couple of years ago. This is not the way to do business. I am done buying from this company.
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September 2020 by Jerry A.
I had the worse experience, can't ask them a specific question because there panties are in a bunch. I believe I spoke with an old woman, she told that she is putting me on time out and put me on hold to teach me a lesson. Can't believe that was the manager. Never order from these pre-madonnas, and they are lucky I gave them one star
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August 2020 by Dan Ziegler
They didn't ship my order because it got lost, then they shipped me the wrong part. I needed the part that was posted. After countless emails they agreed to refund my money after I shipped the part back. See the problem? How am I supposed to drive to the UPS store when my car isn't running. They told me not to reorder because they will probably ship the wrong part anyway. If you want the wrong part for your car or truck after 2 weeks and countless emails, try everyday auto!
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March 2020 by Kevin Carter
Dont order from here!!! The price was wrong and when i asked them to fix they said NO. They said to order again just to get my money back from the 1st order. I feel like they stole from me smh
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March 2020 by Sal Lopez
NOT GOOD
