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March 2024 by Graeme O'Connell
Price was very fair, inspection was very easy and pleasant, pickup was clear, easy and hands off. Would try again.
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March 2024 by Wendy Pope
All in all it was better then sitting in a dealers office for an entire day. I just wish carvana would have given more of a time line on things and what to expect
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March 2024 by Christina Glanville
I had high hopes, but BEYOND DISAPPOINTED!!! Purchased vehicle, delayed delivery by over a week, received vehicle, found more “imperfections “ than listed, swapped vehicle for same model different color, paid for delivery, promised date rescheduled hours before expected pickup. Had to call my insurance several times to add and remove coverage, called help line, couldn’t speak with a supervisor or obtain corporate contact information because the operator deemed my issue not worthy of being transferred. Picked up second vehicle with a scape along the bumper, chipped paint not listed!
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March 2024 by Paul Caporossi
This transaction couldn’t have proceeded more soothly, with immediate affirmative response. Will praise their buying/selling paradigm . Kudos to all.
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March 2024 by Tiffany
The car is beautiful but they changed my delivery date 3 times. Then once I had the car the check engine light came on on the third day.
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March 2024 by Brenda Donnelly
I was scared because it was so easy. Even the gentleman who picked up my car said that other customers say that all the time. They were great and I feel that I got a great deal. Thank you Caravana.
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March 2024 by Nick Durso
Easy process. Friendly made it easy, in 15 minutes painless process. Highly recommend
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March 2024 by Aundrea French
I love my new little car, however I do not like the condition it came in. Really dirty. There's a mildewy smell under the floor mats. In between the seats was also very dirty. Headlights have oxidation and they are all scratched up
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March 2024 by Mike Girard
Incredibly easy, fast, and friendly experience without any hidden fees or games.
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March 2024 by Jonathan Rumsey
The reason I'm giving 2 stars is because the delivery driver was the sweetest lady ever, and very kind. But after taking the vehicle had issues at going highway speeds. It would go into limp mode and have a cylinder 1 and 4 misfire. So after some research I replaced plugs and wires issues has been solved after spending 200 more dollars within the first week of ownership. Then yesterday on March 7th I got new tires put on the front cause they had replaced the rears and that was it. Well the vehicle at highway speeds would have a vibration and rumble sound. Come to find out the passenger front wheel "rim" has a dent in it causing the noise and feel. So now I'm going to spending more money to replace the wheels "rims" on a car I haven't even had an entire month. I have yet to even pay my first car payment on my new to me golf gti, and the drivers power seat doesn't work so I can not adjust my seat to how I like to sit. None of these issues were stated in the carvana description. So other then easy transaction and delivery the rest of the "experience" has been rather poor.
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March 2024 by L D Van Benschoten
Smooth, Smooth, Smooth
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March 2024 by Thomas Miller
Quick, easy , honorable.
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March 2024 by Annette Rios
PROS:The ease of buying was amazing! I browsed and purchased from my phone while making dinner. As a mom who is in school and works a full time job this meant more time to spend on more important aspects of my life. The process was easy, convenient and fast. I did outside financing, however I did opt into check my rates with Caravans financing department. The results were quick and I knew in minutes my financing options with them quickly. Once the purchase was approved I received the Carfax for free instantly which I loved. The pick up process was simple, fast, and explained in detail through electronic transactions. The coin machine option was such a cool experience and something that I looked forward to. They even give you a brand new souvenir coin to keep. The 7day money back guarantee allows for peace of mind for purchasing. Overall I will be coming back for further purchases in the future.CONS- The only con I can mention was that my vehicle was from a smoker. I can say that if I had known this from the start I would have chosen a different vehicle based off that alone. I am not a smoker so this could be a make or break for me. I would still have purchased from Carvana but I feel this should be disclosed on the details of the car (Let me make an educated decision on if I am willing to look past it or not) Once I walked close to my new purchase I could smell the smoke from outside the vehicle. At that point paperwork, signatures and loans had already been issued. I decided to take a chance and see if I could get the smell out. The smell is better but it will take time. So my only true complaint is not being made aware of the situation and not being allowed to choose properly based of the circumstances.Other than something that has nothing to do with Carvan’s business approach… Out right I will be a repeat customer!
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March 2024 by Gisela Feild
Great experience selling my car to Carvana. They picked up at my house and it took less than 20- minutes!
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March 2024 by Christian Jonessryghcukgcuy vftufc u high. b
Completely online. This is the first place that actually does it all online. Not just a ploy to get you into some building. Gather some documents and away you go! Great experience.
