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February 2024 by Christina Delrae Yazzie
Horrible Customer Service. Taking A Classic Sandwich and Making A Mess. My Steak Tasted Disgusting. 15.00 for A Hot Mess Combo. This Place is Overrated. Prices are Not Worth The Product. Food Quality Needs Work. As For The Unhappy Make Cashier Your Customer Service Skills need Improvement From Every Angle..
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January 2024 by jaxson live tv
Worst place I have EVER eaten at.
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December 2023 by Radek Jedrak
Say what you want about it being a chain/franchise but this place is awesome! I’ve tried a bunch of cheese steaks around Phoenix and I have to say this is definitely a top 5 spot! The cashiers are a little morose but aside from that the prices are reasonable, really good quality ingredients, the cheese steaks are consistent every time I go there, and speed of service is great. I go here usually once a week, never disappointed.
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November 2023 by Robert Torres
First time I ever visited Charleys, and also the first time I had a flavorless Philly cheese steak. No seasoning, no marination. Even the vegetables including the jalapeños were flavorless. People were friendly, service was good, but hospital food has more flavor!
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November 2023 by Daniel Wertheimer
Paid extra for bacon and they told me its 1.50 per piece. What a rip off. Will never pay for a meal here again.
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October 2023 by Adrienne C.
Grabbed the daily special of a small sandwich with fries for lunch. I got the teriyaki chicken sandwich. It was good but could have used a little less teriyaki sauce because it was really sweet. The sandwich and fries were both fresh and made to order.
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September 2023 by Maria Fernanda Hurtado
Horrible service.I tried to use a discount with points they promised in the app. and everything is a lié.The cashier always said the system is not working for discounts, and only cash will be accepted. This is my 3rd time this happened.They make me lose my discount too.They do not care.NOT RECCOMENDED.They were in a hurry.The order of fries is very small and charged extra for a mini order of 10 fries that goes under the sandwich.EXPENSIVE, BAD SERVICE. ?
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August 2023 by Ryan Mohammed
Worries is food that I ever had no clean stuff and also rude stuff they don’t have ice and they they warm the food is not fresh I will never eat here again
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August 2023 by Frankie Garcia
Wow what a disappointment! Don't even want to waste my time on sharing my experience at this Charleys! Very Sad to see all the levels of service at this location! Worst 34 dollars spent. Why to represent the Charleys brand!
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August 2023 by Angela Fulbright
Meat has no flavorSandwiches are dryFries under cookedNo where near a Philly cheese steak ?
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July 2023 by mahmut tümkaya
Unprofessional team very slow and charging over “by mistake “
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July 2023 by Levent Erdem
You are scamming people. lemonade sucks. You're selling water, not lemonade… your workers rude to customers.
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June 2023 by Johnny Tse
Charley's Cheesesteaks located in the Food Hall at the AZ Mills Mall. Good service and food. Enjoy!
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May 2023 by Gene Ebeling
Food is usually always good here at this chain. On this visit, the peppers were not fresh(and I didn't taste onions, even though they were to be included). Was the sandwich(multiple in this case), piping hot? No. Were the French Fries fresh and hot? Yes. (So there would be absolutely no reason the Cheese steaks ordered weren't really hot). Do better, or folks will go somewhere else!
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May 2023 by Blair Nelson
Lettuce was browning, fries were cold, didn’t give any napkins and service was just all around bad.