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December 2023 by Kira Jennings
The music in this store is as loud as in a night club. I couldn't even hear the sales associate over how ridiculously loud it was. When I politely asked him if the music was loud to him, he seemed almost annoyed I asked. Seriously corporate, do better. Nobody wants to shop somewhere that obnoxious.
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October 2023 by CarlySue123
I had an amazing experience at this store! The workers are super cool and nice! The sales are absolutely INSANE! My mom came into town and we stopped by and we ended up with SO much! Absolutely will be Christmas shopping here! Style is for everyone here, casual- business! No men section though!
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October 2023 by Karina L. Garcia
Always love shopping at this location. Store is clean and organized and the staff is helpful/friendly! Great selection and sales!
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October 2023 by Christopher Brown
Great selection, great price, great service
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June 2023 by Kilee Sass
This store is great and so are most of the workers. All of the workers were great until me and my friend went to check out. Me and my friend had different cashiers. The girl who checked me out charged me for one of their tote bags without asking me. My friend wasn’t asked or charged and receive a regular bag. I mentioned it to her that she charged me for the bag and I never said I wanted it and she didn’t ask me. She looked at me rudely and just said “it’s a gift bag” when I asked why she charged me. Then told me to wait for someone to come up and so I did then she walked over to me with the money the bag cost and said “here’s your refund. Have a nice day” with an attitude. I understand the bag is cheap but I wasn’t asked then was looked at rudely when I brought up her charging me for something I never wanted.
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June 2023 by Kristina Graeford
Very rude employees. No one was rude to me, however I was looking at shirts when a man yelled at this one girl across the store and told her to "get it together" (the nusic is unbelievably loud despite that I could hear him from where I was). Made me very uncomfortable and upset for the girl. Why was he yelling at her like that? I was with my daughter and it made her uncomfortable too. Do the employees yell at each other like that? Very unprofessional.
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June 2023 by Tina Bryson
I used to shop here when I was in high school and its definitely changed. The music was loud when we walked in. And I made a comment to my daughter and they literally TURNED IT UP ? the employees were on their phones at the register.
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May 2023 by A S
This store is ABSOLUTELY SHADY! I was there today and got a couple of items. When I got home and saw my receipt, I noticed I was charged for a tote bag that I did not ask for. Since the person in front of me got her stuff in a tote bag as well, I figured this was something the store was doing. However, I called the store to inquire, but the ASM would not release her name and was very rude. It's not about the dollar, it's the principle of the story. How many customers are being charged for an item they didn't request and how much is the company banking? Also, how many times a week, month and year do they do this? As a company, they should feel shameful that they are essentially scamming their customers. Like I said, it may only be a dollar, but the line in this particular store is almost long each time I've gone in and this is money they are not disclosing that is being charged to their customers. Do Better Charlotte Russe.
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April 2023 by Aundria Thompson
Great clothes and prices but EXTREMELY loud music to the point I had to leave the store. My husband asked them twice to turn it down because I am sensitive to loud noises and we couldn’t hear each other but twice they refused. If we could have tolerated the loud noise we would have tried to shop more but it was too much :(
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December 2022 by Ernesto A. Felix
They had 2 registers open. We were in line waiting to pay and they closed the one register. We were in like for almost 35 minutes
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October 2022 by B
Absolute horrible store in general, i worked here for almost a year a while ago and was treated horribly by the manager i was underpaid,over worked, bullied,taken advantage of,and had money stolen from me and was discriminated for my disabilities and had no care for good customer service, overall would not recommend.
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September 2022 by Jessica Moore
I was very disappointed. This store doesn't even carry its own brand of clothing which is disappointing. I'll have to make the trip to Tempe Marketplacd to visit the real store.They don't even have the cute panties I loved to buy before Covid changed everything
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August 2022 by Redur Shaqooli
Super bad pad place and the music gave a a bad migraine too
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June 2022 by Ashley Albury
Was excited to buy a few top here. Just one I saw. The music was so loud that could not concentrate and actually caused severe ringing in my ears. The two sales associates literally screamed over the music to speak to me. I think maybe you should reconsider a better shopping experience for your customers. I spent my money elsewhere
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June 2022 by Ys Rivera-Ibarra
I just paid for 10 items the lady told me about a top being a certain amount and I come home its only 9 items out of ten items I paid for