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January 2024 by Stanley Trull
The Southern & McClintock Branch did an excellent job but I should have been helped at Rural & Baseline where we went first.
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January 2024 by K H
Check for mistakes, as the bank has unprofessional management and a high turnover of tellers who often lack knowledge and competence. I do not recommend or trust this bank. The reason for the 2 stars and not 1, there are two bank tellers who are genuinely nice and professional.
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January 2024 by Anthony Williams
Great staff, easy transactions. Thank you.
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December 2023 by Steve Bedwell
Not a long wait and the tellers are always really good and helping me out.
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November 2023 by Jerry O
The branch manager gets visibly upset when customers walk in.No customer service here whatsoever.All they will do here is tell you what they CANT do. They will not offer you any guidance or alternative solutions.Avoid this branch like the plague
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September 2023 by Eline B.
Do not, I repeat, do not ever deposit cash at this branch! I just moved and lived within walking distance. Had my husband went in to deposit cash couple times and for some reason they said that the amount is lesser from what we counted. It wasn't that big of a difference and so we just thought it might be us. Today, my husband went in again to deposit cash, which I double check the amount, and they told him that it was short by $100. My husband told the cashier to recount it but the cashier said that the machine will not count it wrong. They took the cash, bring it to the back, where the machine's at, away from my husband's eye. They did not even try to recount the cash by hand in front of my husband, which is unheard of with other banks. This feels like a very sketchy way of doing business especially considering that Chase is one of the top banks in the US. Anyways, please beware!!
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September 2023 by Cuhzzo
This is not necessarily about the location but about the Company in general. The fact that they take out money when you make a big payment then supposedly put it back and then take it out again a few days later to try and make people overdraft their account is ridiculous! I’m leaving this bank as soon as possible.
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August 2023 by BRM 480
I used to bank at this location and it is shady as .....They wouldn't even cash a check drawn from Chase unless I open an account with them. Shady. They had an inside employee that used my wife's account to commit wire fraud and blamed it on her. But another employee told her that it was an inside job and they closed her accounts. Stay far away from this location!
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July 2023 by Marc Ramirez
When I come into a trusted institution. I want to feel welcomed, professionally. Not by a snippy, tattoo-covered kid! This does not sit well.. and it is a deterrent. I am the customer and tellers are there to serve and provide a sense of professionalism. Not by snobby, snickering attitudes, shielded by tattoos and a false sense of the financial institution position.
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July 2023 by Billy Minniefield (BRM480)
I used to bank at this location and it is shady as .....They wouldn't even cash a check drawn from Chase unless I open an account with them. Shady. They had an inside employee that used my wife's account to commit wire fraud and blamed it on her. But another employee told her that it was an inside job and they closed her accounts. Stay far away from this location!
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June 2023 by Delilah Moore
The service I experienced was extremely subpar & I will no longer be banking with chase. Also going to refinance my loan under another company.
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June 2023 by Bob Martin
This branch is a little older, and maybe could use a little updating, but the people working here are friendly and it's never crowded.
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June 2023 by Sarah Herring
I an a recent college graduate and I have a lot of new banking things to take care of like getting a new credit and debit card, etc. And I was really nervous to go to the bank. To make matters worse when I googled nearby Chases I saw such horrid reviews! So then I was EXTRA nervous. But I kid you not I had such a lovely person help me and such kinda and smiling faces help me and walk me through every step of the way. Truly such kind and helpful people. So I decided to write a review to show that I had such a lovely experience and that they deserve this review! Thank you for making my first “big girl” bank visit much less scary!
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March 2023 by Dustin Durfee
Very helpful branch!! They were booked for notarizing but they helped set up an appointment at another location very quickly
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February 2023 by Cameron Y.
Terrible company and terrible customer service. Don't use chase unless you want to incur needless fees and overdrafts because of those fees.
