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October 2023 by Ellen Kaufmann
Agent Brittnee Deling was over-the-top helpful yesterday. She gave me good advice for my particular needs and for a situation regarding a friend. Thank you, Brittnee!
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September 2023 by Matthew Laster
Ask for Matthew (it’s not me, ha) at this branch; he is amazing! Very friendly service, and was able to take care of what I needed done without an appointment.Thank you Chase Bank!
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July 2023 by Emanuel Felix reza
Empty bank but all bankers are too busy
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June 2023 by Alex Nelson
I’ve been banking with Chase for many years. Out of all the Chase banks I’ve been to in my lifetime, hands-down these are the most helpful, honest, genuinely caring people I’d like to give a special thanks to Omar Chavez not only is he knowledgeable helpful and always has a smile on his face, he also goes above and beyond to make sure that you leave they’re satisfied and answered all your questions. I’d like to say thank you to everyone at the Tempe branch. They have been very helpful.
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February 2023 by Cameron Y.
Terrible company and terrible customer service. Don't use chase unless you want to incur needless fees and overdrafts because of those fees.
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December 2022 by David K.
Incompetent. Which is what I find with most Chase banks. Definitely do not come to location
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December 2022 by Barb C.
Learn to treat people right. Taylor Nagy, senior credit specialist, treats customers like garbage
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October 2022 by Isabel Rei Zann Wee
I am an international student opening a bank here, Mr Albert Garcia was extremely helpful and accommodating! Definitely recommending him to anybody looking to open up a student account :)
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September 2022 by Kris Watson
I have had great, consistent service from this location. The staff is friendly and helpful. I don't know why I even bother visiting any other branches.
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August 2022 by Boo Radley
I’ve had nothing but great experiences with this branch over the last couple years since being in Tempe. All the staff have been great to work with, recognize me and remember info about the current work and jobs I’ve been doing. Albert has helped me through several situations ranging from opening multiple new business accounts, business credit cards, and other various banking services. Thank you very much!
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August 2022 by Isabel Wee
I am an international student opening a bank here, Mr Albert Garcia was extremely helpful and accommodating! Definitely recommending him to anybody looking to open up a student account :)
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June 2022 by XAZCA2020 Unite
This branch from my continued experience has been one of the best Chase Branches! They assisted me during Covid by waiving my cashier check fees $8.00 per. The Associates have always been friendly, fun, professional, courteous and helpful. Recently, I was provided the website by one of the associates (didn't get his name) to order Chase logo shirts. Just today, Monet went above and beyond (with the help of her Branch Manager) to make sure that my direct deposit funds were transferred to my new accounts. Kudos to this branch for adding great value to the Chase brand!
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March 2022 by Minxy Minx
friendly fast service, have been customer for 12 years one of the easiest best banks to deal with
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March 2022 by Randal J.
Can't wait to pay off my car loan and never have to deal with this company again. I went to pay the loan off online, they need to link an account, then spend a few days making transactions into the account that I can then log in (yet again) to approve. WHAT??? Funny, the pain in the butt it was to buy crypto currencies, and this was even worse. So, now I need to go into a branch office to pay off my loan (oh good)...I know, I'll call them and see what forms of payment they'll take. They don't answer the phone, but tell you to call an 800 number. Must be nice, remember when companies you do business with answered phone calls? Ancient history these days. So I call the 800 number, go through countless menus and finally get an operator...dig this...that has to transfer me to answer the simple question "what forms of payment do you take for loan payoffs?". Ridiculous. Next car I buy, I'll be paying careful attention to what bank they're financing me through, and will reject any trying to use Chase. How hard should it be for me to give you my money.
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January 2022 by George M.
I was glad to see that a Chase bank account could supposedly be opened online without having to go into a branch. In response to an offer on the Chase website to receive $300 in exchange for opening a business bank account and because of the supposed ease associated with opening an account, I started the process of applying online. After entering quite a bit of information, including personal information such as my home address (why is that needed for a business?), I get a message saying that I would have to go into a branch location. The abrupt message indicated no reason whatsoever. Sounds like a pretty bad way to start a banking "relationship" -- most of all because I don't want to go into a branch and risk getting Covid. No problem. I'll just choose another bank.
