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March 2024 by James Danielson
I had a great experience! Drove my truck over because it had failed emissions. While we were talking, he looked under the hood and automatically started fixing a bunch of items that he saw. I most definitely left with a positive feeling about the company!
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February 2024 by Will Falzon, The Brooklyn Maltese (ROADSIDE PIE KING)
Always a great experience at Classic Gold. Brothers Joe & Michael once again have the Butterfly back on the road! This is a shop you can trust to be fair, and honest. From the latest late models, Classic mussel, and Vintage Corvettes. These guys are outstanding!Best regards,Will F
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October 2023 by Russ Ortmann
Classic Gold Auto Center recently repaired the front end of our Dodge Durango. The work they did was amazing. I've had similar work done before by other auto repair places and it took weeks before they could start the repair and then 3 more weeks to complete the repairs. Classic Gold gave us an estimate on Thursday, took the vehicle in on Monday and we were able to pick it up 3 days later. The whole process took less than a week!! Michael is very friendly, professional, and again...the repair work was amazing. On top of everything, they cleaned the car inside and out too! I highly recommend them!Service: Auto body & trim repair
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October 2023 by Emma R
I had really high hopes (due to the high rating to reviews ratio) for this place which were quickly diminished. Not only was there a lack of professionalism, but my car came back in worse shape than when I took it in. My car physically shakes and sounds like a go kart anytime it is idling which it did not do this anywhere near as badly as when I originally took it in to this establishment or as often. It used to just be when I was driving my car for too long on road trips, but not at every intersection or while I was parked. I specifically told them there were a few things wrong with my car since it was old and that I didn’t want them fixed, yet it was still added to my estimate. I also asked for them to look at my brakes which considering there was no milage change even by a mile on my car it was not looked at. They also drove my car out straight from the bay and didn’t test drive it after doing work. (Maybe not necessary but I feel as though that’s a precaution that should be taken with any kind of car work) I had an appointment scheduled for Friday morning which I had scheduled at least a week in advance and I dropped my car off before 8am. However, my car wasn’t even looked at until 4pm and I was then told my car would be ready by noon on Saturday (It was not). I was then told it would be ready by 4pm on Saturday (it was not) which I was then told it would be 100% ready by 5pm (surprise it yet again was not ready). I wouldn’t have minded if they needed more time, but I feel as though my time was disrespected due to the fact that I had an appointment and getting any kind of communication out of them felt like pulling teeth. To top all that off, I always felt as though I was constantly spoken to in a negligent and condescending tone and anytime I would ask for clarification they treated my like I was stupid for not knowing what they were talking about. This is the whole reason I took my car in, if I knew what it was or how to fix myself I would’ve done it. Considering they added repairs that I told them weren’t necessary when I brought my car in, I wanted to know exactly what they were fixing and where and what it does. Instead, I felt talked down to and judged. My car was also COVERED in black grease which was all over the side of my car door, the door handles (inside and outside because I can literally see it on my paint) and my steering wheel. Along with that was this white plaster substance that is all over my car floors, sides of the doors, on my middle console and my steering wheel. I’m honestly really frustrated because this place had great reviews and I had quite high expectations. I’m not sure if it was due to the time of the week my car was brought in, but I have to say I am quite disappointed with the work that was done. It’s safe to say that I don’t want to return for future work on my car due to the previously listed events.Service: General repairs & maintenance
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September 2023 by Case
Worst experience ever! Called three days ahead to schedule a time to bring my vehicle in. I paid for tow service to drop my vehicle off. Upon arrival I was refused service because they didn’t want to deal with my warranty with CAR MAX. This place wasted my time and money. Not professional. Definitely not reliable. I would not recommend this place.
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August 2023 by Michael W
These guys park your car in handicap zones get tickets and leave you to deal with the courts or paying a ticket. Very unethical and they dont seem to care about making any changes.
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July 2023 by Michael Watman
I had my daughter bring her car in for repair, not only did it come back 2 weeks later with transmission problems it didn’t have prior. It came with a handicap parking ticket while it was in their possession! that has yet to be resolved. I have not heard back from them since I went in there. They didn’t seem remotely interested in taking care of this. So I get to spend an upcoming day in court and lose a day of work. First time there and it was a terrible experience…I wouldn’t recommend this place to anyone
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July 2023 by Robert Wallace
This is a great auto service shop and top shelf paint and body shop.Micheal and Joe are good people.
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July 2023 by Christopher Reyes (Devousy)
This shop is one of integrity and honesty. Family owned, I Will be using them only for work on both my cars moving forward. Great staff and they truly back there work. The best and extremely affordable. They will also accept extended warranties. Joe and his family are great.
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July 2023 by Daniel Griffith
I really love the quality of work I get from the folks at Classic gold Auto Centre. I always get a very straight answer to all my questions, and I have solved several problems that Firestone tried to tell me would cost several thousand dollars to fix. Sometimes they can get a little busy and aren't able to answer the phone right away, but usually if I wait a little while and call back later I'll get someone.
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April 2023 by Sarah Tuibeo
So since I moved to Arizona, there has been sun damage on the hood of my car, the roof, and the trunk. I tried to talk to someone there and ask for a quote on paint. I called a few times and they left me a message on my phone. I didn’t listen to the message entirely, however, when I called, the person was hard of hearing (understandable) but then when I explained my situation and just asked for a quote he rudely explained to me what kind of paint damage happens on cars and how they are a year out because no one wants to work. I get that, however, the way he said it was inappropriate, even for someone just inquiring. I do not recommend this business to new customers at all.
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February 2023 by Darlene Gauthier
I've brought my vehicles to Joe and the guys and have allways been taken care of...on time on point and never any .b.s repairs thank you especially thier mechanics good jobServices: Air & cabin filter replacement
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January 2023 by Samantha Godoy
I was in a car accident in November and was promoted by my insurance to use in network shops. They were all booked until the next year. I was referred to Classic Gold Auto through a friend and I was taken care of immediately. Michael was very attentive and gave me reassurance that my car would be taken care of. Nicole was very knowledgeable and helped me with my questions. My car was done before Xmas and I cannot be more thankful!!!! I have nothing bad to say about this business and am incredibly happy with the way my car turned out. The people who work at this shop are professional, quick, welcoming and amazing!
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September 2022 by Brandyn C.
Horrible service. No respect for my time, money or safety. I'd never recommend them to ANYONE. Immature, liars, childish and disrespectful. Had my car for months and didn't fix it, but kept charging me. Had to sue them to get my money back. God bless!
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August 2022 by Steve Spratt
Best auto experience of my life. These Mechanics Really care. The repair was awesome. And the office staff are so professional. I will Never go anywhere else again.
