Costco Optical Department receives high praise for its exceptional service and knowledgeable staff. Customers report that eye exams are thorough and precise, with optometrists like Dr. Davis and Dr. Chung being both pleasant and efficient. The staff, including licensed opticians, is described as exceptionally pleasant, patient, and helpful, making the process of selecting eyeglasses enjoyable. Many reviewers appreciated the attention given to their needs, especially those with anxiety, highlighting the staff's willingness to take their time without rushing. Customers also noted the quick turnaround for glasses, with many receiving their orders in under five days. Overall, Costco Optical Department is recommended for its excellent customer service and quality products.
I've worn glasses for ~60 years and, now that I have the new glasses, i can say the eye exam from Dr. Davis is the best ever. She was super careful to ensure every measurement was precise. Also, she's efficient and pleasant. I highly recommend.
December 2023
Two of us got our eyeglasses ordered today. Sandy, our licensed optician who helped us, was exceptionally pleasant and efficient. She made our time spent hemming and hawing over eyeglass designs and going through the ordering process (and insurance) a pleasure. Thank you!
July 2023
Once again Dr. Chung is awesome. She takes the time to explain my needs and the testing results. Front office is getting the job done as well. Highly recommend
