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January 2024 by Steve Ballard
We've been with cricket and the products and service has been great. The in-store people have exceeded our expectations on several occasions. And the prices are always good!
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January 2024 by Amir Ghazi
Sergio Alma help me out vary good
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September 2023 by jake Hall
Dulce very good and very knowledgeable in what she is doing. She is the best employee from cricket
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June 2023 by Alex K
Showed up with service issues from a port in from another service provider.. I believe her name was Carmelita. She had me up and running in no time. Five star service!
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September 2022 by George L.
Sherrie attempted to bring my new phone online. Changed passwords. 3 1/2 hours. Now? It doesn't give me my texts half the time. Can't get to my Facebook accounts anymore. Including my BUSINESS account. She destroyed my phone access trying to install the e-sim. Untrained. Unrestrained access to my phone ended with making my new phone nearly useless. This shouldn't have happened. They are untrained and not capable of doing their job.
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August 2022 by Cody Williams
Worse cricket experience I've had. The smell of body oder and the crying tweaker weren't even the worse part. The lack of professionalism coupled with the disregard for customer service was the straw that broke the Camel's back. Ill go out of my way in the future not to visit this particular location.
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July 2022 by Donnetta Paxton
Very good service has a lot of patience very informative lots of knowledge both Shannon and Elizabeth helped me out will return here again for the future
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July 2022 by Rose Ellis
I have been having issues with my phone and I have was at the store several times. Finally after getting a new phone a huge thanks to Cynthia for setting up my phone. She's very patient and knows everything about a phone. Great job!!!!
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May 2022 by Maritza Soto
My husband and I have been needing phones for about 6 months now and we just keep pushing it back.. Today we came in to just see if we would switch to Cricket or stay with the company we were with, but from the moment we opened the door we were greated very friendly by Jesus and Michael ... they were patient with us explaining every plan and giving us the best options for our needs...they were not pushing us to make a purchase which is very important for my husband and I... both Jesus and Michael are very attentive, honest and they give the best customer service ever!!We highly recommend this Cricket location and especially their crew Jesus, Michael and the rest of the crew!!
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May 2022 by Briana Phearse
I was so satisfied with Shannon's impeccable customer service from start, middle, all the way to the end. I was in awe. She made things that I thought impossible come to a reality. And took the heavy weight of not having a phone number off of my shoulders. She knows what she's doing. I certainly will be recommending criket to those it could benefit.
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April 2022 by Les Stillo
My visit to the Cricket wireless store at this specific location was great. I walked out with a free phone . The employees on that day were very helpful and understanding. Thanks Michael and Natalie!
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April 2022 by Stephanie Sherrill
Michael is the BEST at CUSTOMER SERVICE EVER, he also knows his phones in and out!! He is training his team to be the same, I watched it while he helped me!! Shannon is also wonderful!! I love these guys!!!
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March 2022 by Angela Ryan
I have never been more pleased with a customer service experience than I was a few weeks back by Michael and his crew. In addition to the local representatives, a huge shout out goes out to Darryl from the Cricket support team in Atlanta also. Saying that Michael went above and beyond does not even begin to summarize my experience with him. I think the best part about his service was that it was authentic. You can truly tell he ACTUALLY cared about you and your circumstances. He did so much to help me, it was a little shocking honestly. As long as I am a Cricket customer, I will only go to the store when he is working. He is honest, compassionate, sincere, and really listens to what you need and tailors the services offered by that instead of trying to talk you into things you don’t need just for an upsell on his end. Michael, you are my bro for life! Thank you again and sorry the review took so long ?
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March 2022 by Angel S Gonzalez
Michael hooked it up with the best deal that cricket has to offer walked out paying so little for my iPhone 11 and I had the greatest experience their team is so knowledgeable and kind
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February 2022 by Harold Prescott
So I moved to Maricopa Arizona, and our phones had “No Service” with Cricket Mobile. So my wife signed us up for a different carrier for three phones, our granddaughter had just purchased a new iPhone from cricket and paid in full a couple months ago. Now Cricket mobile will not unlock her phone so she can use it elsewhere. The rep my wife spoke to said we had to wait 6 months till they will unlock the phone. We have no contract with Cricket, nothing was said to us about this so called policy, we are simply being held in hostage for no reasonable purpose, other than the fact we need to move to a carrier that services our area. I would not recommend this carrier to anyone.
