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February 2024 by Dagoberto Fogueroa
Excellent client service. I left very satisfied. Thank you.
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January 2024 by Trevor Thompson
"Clearance" sticker was same price as original sticker underneath.. some deal.
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December 2023 by Christina Delrae Yazzie
Awesome Customer Service in Various Stores . Establishment is Clean.
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August 2023 by Maria Fonseca
Horrible customer service! I asked for help on finding a number and she rolls her eyes at me and first tells me she doesn't have it even though I pointed out that I had already seen it but couldn't reach it and told me to give her a minute and started walking around the whole store asking everyone else if they needed help with anything when I asked what her name was she tells me it's Genesis and that she's the store manager with a smile on her face. Not sure why she smiled or if it was her way of saying I couldn't complain because she was the store manager.
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July 2023 by Kymberlyn Reed
Everyone in the store was very helpful but Des kicked it up several notches. My fiance wanted a pair that would in his words "make my daughter cringe" and she was right on it lol! He bought the Hello Kitty crocs for himself and they look really cool (my niece is so jealous, lol). I bought the heeled crocs with some cool jibbitz. Des is awesome, though everyone came through! Great store with shoes arranged by color so you don't have to wade through all the styles. The staff was great! Oh and by the way, I absolutely HATED crocs until I bought my first pair two years ago. Now I absolutely LOVE these things. They're sooo damn comfortable! And the way I can customize them with the jibbitz just makes them fun.
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June 2023 by Perez Family
A lot of Crocs to choose from. They have them color coded which I liked. The charms were on sale at the time.of my visit.
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May 2023 by Mel J.
My younger brother surprised me with a visit to the mall to buy my first pair of Crocs. I wore them once to work and found out later that I should have picked a smaller size. For you see, wearing them that 1 time makes them unreturnable. Your heel should fit comfortably in the back, leaving space in front for your toes. I did not know this. Now, I'm stuck with a pair that slide when I walk and my toes touch the front. It's true that "Knowledge is Power." So, when trying something new like Crocs, make sure to research and ask questions. I take full responsibility for my ignorance on this. The moment I'm over the fact that this was a gift from my brother, I'll donate them. Crocs + 5 Charms + tax=$75.60.
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May 2023 by Elle Crowell
They charged me for a reusable bag but never asked me if I wanted one. Also they tried to upsale me at the register after I spent $260. Like come on you already STOLE $3 from me no thanks.
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April 2023 by 黃子嘉
We bought 2 pairs shoes yesterday for family,but she doesn’t like, so we take back to return today, but they tell us we can’t return because it’s final sale….. but I don’t see any sign have said final sale in the store, they should have sign or tell people when they check out those final sale area won’t be able to return, but there is nothing…. I don’t think is anyone workers false , I think Crocs should asking all Crocs stores to have sign to tell people , all other stores I been either they all have sign said “ final sale no return” or when we check out, the person will tell you this in final sale you won’t be able to return after purchase, this is first time we are really upset for Crocs, so just want to everyone know be careful when you buy anything there, if you are not 100% sure you want , asking first if you can return or just don’t buy…..
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April 2023 by Alejandro Corral Anchondo
Operating schedule needs to be updated.We arrived at the store 1 hour 5 minutes before the posted schedule online, and we were greeted with nothing but “we close in 5 minutes”. To the management team: 1) follow up with your Wed evening staff on customer service basics and 2) update your store service schedule in all platforms.
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March 2023 by Said Kharouta
Nice but very pricey. I ended up buying crock shoes from Marshall.
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February 2023 by Russhel B.
I just left with my friends. Note I'm the only black. Do with that what you will. Well, I didn't wanna take chimes on and off. But I wanted to see the vision. So I kneeled on the floor Fully visible to the lady's at the desk. They BOTH got up and started pretending to sort or restock around me. They where so obvious I should have left then. But I wanted to be sure I wasnt tripping and being paranoid, so instead of buying the whole set plus shoes, I got three charms. And as I expected. They both all of a sudden had nothing to do over there. And went back to the counter While my friends, and another man whole WASNT EVEN VISIBLE. Picked their things. I'll be returning my things.
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February 2023 by Deborah M onroe
It was ok, I took my little sister there she likes them. I do not ... lol Very pricey to me. In past my son got 3 pair , when I took him.
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December 2022 by Bearded Traveler
This particular crocs outlet is very nice. Everything is really organized. They have a huge selection unfortunately they do not have the latest stuff so the cloud slides that I really want it or not there but it is an outlet and then so they get the leftover stuff I believe from other stores or an overflow, so I hope they get a newer stuff. I mean it is an outlet I get it.
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December 2022 by Daniel T.
Just visited the Crocs store to exchange a product purchase online. Wow what a wonderful experience the staff Crystal and Tess (sorry if the names are wrong). The manager and her cashier/inventory guru were outstanding. It was a total pleasure to shop there and meet such great people. These staff members are ROCK STARS.... Merry Christmas!
