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March 2024 by melissa fletcher
Erlander is a wonderful, compassionate, clear patient person at check in.He takes the time to show U different ways to do things and is funny also. Do your homework and read up on reviews of others to help make best choices.I decided to do direct auto pay to avoid issues I read of others.Love the yellow color.
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February 2024 by Timothy Mason
I knew what I needed , when I walked in . Everyone was very helpful , and friendly .
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January 2024 by Tamara Chamberlin
the manager was great at this facility/ Very kind and patient. even though he had a wackadoodle come in at one point, yelling and pissed that he could not leave his Penske truck there (that was not scheduled to drop there). He was RUDE and scary to all the customers, plus blocking the entrance. The manager handled him well/
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January 2024 by Temeka Grandberry
cubeSmart was the perfect deal especially when needed. Their site stays clean, their staff is knowledgeable. It was a great first experience. Id totally do a commercial for them.
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January 2024 by Lee V
This place is a ripoff! I had a good experience previously renting at a CubeSmart but after my experience here I will NEVER rent from CubeSmart again! No one is ever in the office. Every time I go to pay my bill there is a sign on the door saying "Will be back at" and a clock. Routinely I have to make 3-4 trips before I find anyone in the office. Forget paying online: they want you to pay a ridiculous processing fee just to pay your bill. Now let's discuss their rates. In the two years I was there my rent increased every 3 - 6 months to the point where they now want me to pay over twice the going rate anywhere else! Needless to say I found a different company to rent from and have moved out. Look elsewhere! Do not rent here!!!
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December 2023 by tatiana ivy
Terrible customer service, wouldn’t even rate 1 star
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November 2023 by Ross Mullins
Alex was awesome I walk with an artificial limb and when he saw me coming in and sweating from walking outside he allowed me to sit down and brought everything to me as I booked and paid for my storage unit and got supplies five star employee
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October 2023 by Leonardo A. Gem
The staff was very professional and accommodating. The facility was extremely clean & the temperature inside the climate control facility - was very comfortable. But like I was checking into a Hilton Hotel! ?
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October 2023 by Lori D
Climate unit area was always clean and easy to access. Anytime I need to interact with a person outside of the app he was friendly and helpful.
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October 2023 by R W
Alex at your Tempe location is great to work with. Made everything simple and easy!
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October 2023 by BOBA TOKO
Paid first month of renting at 409 S McClintock location, everything went smooth. I must said it was uncomfortable process to get in touch with people at 409 S McClintock Rd location. Just notice that employees who managing this location is actually on 810 S McClintock Dr. They should put more info in the front door both units so people can reach out easier. Shout-out to Oleander and Fancy for being kind and helpful with renting process, they would also help you to get the best deal on the unit too; great work guys!
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August 2023 by Mary Ann Schmitt
Your employees in your stores. They are great and I hope you recognize them. Because of their customer service I came back to CubeSmart. Also the store and storage units are so clean!
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August 2023 by Tim J.
I've been leasing a space at this location for the last 4 years. Honestly, my past overall experience would be fair at best. However, after meeting their new dream team made up of Orlander, Fanci and Alex, I would give them all an enthusiastic thumbs up after the great customer service I received today. Keep up the great work!
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August 2023 by michelle vahle
Clean units. Staff is always friendly and helpful. 2nd year using this location for college summer storage. Highly recommend.
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July 2023 by Nick Rotta
Amazing storage unit and the service is incredible. Easy online renting. They check up on you to make sure everything went well. Best storage hands down I
