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March 2024 by Alex Herrick
The worst experience I have ever had at fast food. I ordered threw drive. We ordered two separate orders me and my friend through the drive-thru got up to the window they accidentally made it one order whatever that's fine they fixed it we paid for both orders they give me about a quarter of my food and then they come to my friend and then they say that they cannot make her strawberry shake you don't have strawberries after they took our payment and handed new food had time to check not that big of a deal accidents happen... however they give us quote and quote the rest of our food I ask are you sure she says yes so I drive and I'm looking at the bags and I'm like no way that's all of it so I go to go pull in the front and the manager is halfway sticking out of the window telling me to come back through the drive-thru they forgot my tacos and my soft tacos but I didn't realize the soft taco was at the time so I come back through they give me my tacos I go halfway to the freeway take a bite of a taco they didn't make them Supreme tacos like I asked for it wouldn't usually be a big deal but I ordered 12 tacos for my kids I come in and I'm telling them that they messed up and I'm also telling them that I don't have my soft tacos they admit immediately that they have my soft tacos and then the lady that took my order is looking at me and she's like what's wrong with your tacos and I tell her that they're not Supreme's and she's like well what's wrong lettuce tomato and I go yeah it's supposed to have sour cream on it too it didn't even have tomatoes on it I don't know what she's talking about. The manager then once again gets involved and asked if I would like sour cream on the side I have little kids and that's who the tacos are for so no I had them remake the tacos like she offered and then the lady that took my order in the Drive-Thru very rudely didn't really say anything just kind of like plop tacos down and so I look in the bags there's still no soft tacos so I stay out loud what about the soft tacos one of the prep line Cooks looks at me and goes oh my gosh I totally forgot I'm so sorry let me make those right now the lady that took my order then proceeds to get in my face after a minute on the counter as much as she can anyway over the counter get in my face she got in my face to not say anything I had to ask her what and then she very rudely is like what are you still doing here like I didn't just out loud ask for my soft tacos and someone just said that they're going to make them and then she literally checks me like she's going to fight me and walks away. All over a mistake that she made and I was extremely rude until she got in my face and asked me what and then I literally was like my effing tacos and she literally didn't say anything she just walked away and then the line cook after about 30 seconds gave me my tacos and I stormed the hell out of there
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February 2024 by Arthur Penfield
Fresh food on a budget. Try their fish tacos too.
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February 2024 by Deborah Sortman
Meat was sparse in chicken roll up and
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February 2024 by tess tess
Service was awesome. The young man at the front counter gave excellent customer service!
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February 2024 by Snikt 79
My online order was not correct.Missing some food
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February 2024 by Almasi GLenn
Food was good but drive thru could use some cleaning..
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February 2024 by Larry Amick
The food is really good.
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February 2024 by Jorge Martinez
Food is good, fast service, friendly
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February 2024 by Nick Myers
This was the second taco that was supposed to be fish but was chicken.
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February 2024 by Kiya C.
Great service and friendly staff I had my order taken by Santiago on my lunch break today and the amount of respect he had was refreshing, it didn't make me feel like I was at a fast food restaurant. Usually you'll get the person that sounds like they are just absolutely miserable but not him, He had spectacular customer service!!!
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February 2024 by James Frisby
Horrible quality dining room speaker or speaker connection plays music loudly with excessive static.Otherwise the place gets an 99/100Parking: Even full sized light duty pickups cannot exit the drive-thru without side wall damage to the left side tires at minimum. A patron in a single axle 1/2 ton quad cab pickup had to risk damage to the bed of his truck and also possibly the car that pulled up to the window after the driver of the truck attempted to exit. The landscaping luckily took the biggest hit.
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January 2024 by X,Y x,y
As much as I like eating here I can’t stand the delays when ordering for pickup. I usually place my order ahead of time, say I’ve arrived. And still end up waiting 30 minutes for my food. Super disappointing, agitating and not cool. The employees see me. They know I’m here. Yet they blur me out, continue to work on many many other drive through orders before even starting to work on my order that has been waiting for the longest. I won’t be coming here anymore. So after waiting 35 minutes for my mobile order pick up I had enough of waiting and go the window. I explain I’ve been waiting for almost 40 minutes now and asks for my order. I tell him my order and tells me to pull up in a car….. I said I’m doing mobile order pickup from the mobile pick up machine they have I literally walk here. He tells me that they close that at 10:00 I repeatedly told him it’s a mobile pick up order not a dine in. But he’s still confused and tells me to come through the drive through because they close the lobby. I explain to him the mobile pick up machine doesn’t close and I can’t just walk up to the window. He tells me next time come in a car… Literally crazy. On top of that check out the tacos I got…. I’ll be sure to talk to the store manager about this as well.
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January 2024 by Mark Fitting
Too expensive for fast
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January 2024 by Leslie Sarate
Twice this location has forgotten items that we have either had to go back for (three orders of their delicious fries ?) or have had to had to tell them at the drive thru (three of their Thursday special tacos ?). The food is good but they are getting super forgetful. Make sure you check throughly.
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January 2024 by David Hall
Love me some Del Taco. Tuesdays and Thursdays are the best!
