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May 2024 by Andres Fajardo
They do a great job with electronics recycling
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May 2024 by Gerry Brew
These people are customer service oriented with great response and know their stuff!!! I had problems with battery not charging while I’m on the road from Fort Collins Co. they helped me right away!!!!
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April 2024 by zy h
Technician Josh is so amazing and friendly！
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February 2024 by Ryan S.
My custom PC ended up getting blue screened and Windows Auto Repair did nothing, also have no friends in this state as I recently moved out here. Went with these folks and I know some stuff, but not everything and still think it's very odd that when I have 2 separate hard drives, 1 which houses only the Operating System, why it was necessary to wipe out both hard drives when the issue was the actual Operating System (Windows 11) because at the same time, when your company charges an extra fee to "try" and save any data from your Hard Drive(s) I guess it'd make sense to just wipe them both when I declined. Overall, the cost was expensive and ever since getting it back I've been having issues on getting software to download onto my D Drive (my largest which holds everything EXCEPT Windows 11) Oh yea and also for some reason ever since I got it back my GFX Drivers think they're out of date, but they then say "up to date but my system doesnt meet requirements for Windows 11" which is very odd since I've never once seen that issue and I know my rig is more then capable of running a simple Windows Operating System. So besides the blue screen being gone, my computers almost in worst shape then when I left it. Would've been great if they could have looked at my current settings or even understood and took the minute to install the OS to my C Drive and setup my D Drive to be the default for all downloads and files. Instead, my friend is going to help me get it all sorted out and if this happens again I'll now have a friend to rely on. Definitely not coming back here to spend my money.
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February 2024 by Richard Ogas
Don’t know how this place has almost 5 stars. I went in last week to get my new in box M1 2021 iMac that’s going for 1,299 brand new appraised and they offered me 200 dollars haha. The manager I think Jennifer was super rude. She was very aggressive and argumentative and shouldn’t be a manger. She was claiming to me she could get my m1 Mac for 200 bucks in California lol ? if that was the case this company would be rich n since they are selling well over 700 all day long on eBay. They will never get my buisness and I’m going to make sure none of my friends and family go to this corrupt, overpriced, scandalous establishment
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February 2024 by Audrey Maestas
Drop off was simple and easy. Will be using Desert computer solutions again. Thank you Luis for your great costumer service!This is my second review for my second visit to Desert Computer Solutions thank you Jennifer for you great customer service!
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January 2024 by shreyas khatav
I like the quick customer service of Josh !! I'll recommend my friends to visit the shop for computer hardware services!
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December 2023 by Tyler Thompson
Great service! Came in looking for something very specific and they went above and beyond to help me. Friendly and knowledgeable.
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November 2023 by Lori Gardner
I love this company! They just fixed the screen on my laptop in just a week's time. They are super friendly and helpful and their prices are reasonable. I love the "small town" feel of this company and their great customer service. Thank you Desert Computer Solutions! You are our "go-to" for any computer issues.
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October 2023 by Trevor C.
Poor service, false diagnostics. I brought my PC in due to vid crashing and hdmi feed not recieved by my monitor, they concluded and recommended i reinstall my OS so i did and it didnt fix anything. So i got a 2nd opinion at META PCs and they quickly found it was just one of the power lines on my strimmer wasnt fully connected, fixed and no issues since. I called DCS for a refund for a false diagnostic since now i had to pay diagnostics twice and they denied it and basically insinuated my claims were impossible and maybe i dont know how to reinstall my OS and i should have paid and let them do it. I personally feel they just want their money and not their customer satisfaction. because of their unwillingness to admit and rectify a mistake, Will never go here again.
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October 2023 by Bob Bentley
Jennifer and Luis were awesome quick repair. Great job.
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October 2023 by Jazmin Mascorro
One of a kind computer store! ?I was looking for a Data Destruction service in Phoenix to get rid of some old company computers and was able to find this gem.The Data Destruction service is DOD certified and you get a certificate of destruction emailed to you when it has been completed. It was a $35 fee to hook the hard drives up to the machine or whatever then $5 for each hard drive after the initial hard drive to be destroyed. (The $5/each is if the hard drives have been removed from the computer already. It costs more if they have to remove the hard drive for you.)After calling around to a bunch of places, I decided to take the computers here and couldn’t be happier. The hard drives were destroyed in a timely manner and they even took the old tower computers to recycle. I had been having a heck of a time finding an easily accessible and affordable computer recycling/destruction spot and I am so glad I found Desert Computer Solutions.Pro Tip- before you buy your next computer, stop here to see what’s they have. They have great prices on refurbished products. ?Thanks Jen!
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October 2023 by Maria Garcia
Did an amazing job fixing my screen!! looks like brand new!! Luis did an amazing job thank youu!!
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October 2023 by Cary Rosson
Luis was amazing. Answered all of my questions after gaining a clear understanding of the need and usage. Absolutely the best experience I've had purchasing a computer!
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September 2023 by Cary R.
Luis was amazing. Answered all of my questions after gaining a clear understanding of the need and usage. Absolutely the best experience I've had purchasing a computer!
