-
February 2024 by Ron H.
Very poor customer service. Since I am handicapped discount was supposed to come to me in the parking area. Car was parked in handicapped slot right across from bays. Had to call for service after I waiting for 15 minutes. When I vehicle was completed I didn't get a call. Had to check their ready line and there it was. The gentleman that waited on me wasn't even wearing a Discount tire shirt and was more interested in his phone than helping me.
-
February 2024 by Nathan Guevara
Jake is the man! This is a great location with great service!
-
January 2024 by Susan Waters
We were in Phoenix , stopped at Discount Tire and asked them to check our tire (s). They said they would, and they found a nail. Very professional and courteous. ?
-
January 2024 by Stan Mancuso
Always come here for work on my tires. Staff have always been friendly, understanding, and especially quick. I often get my vehicle back before the quoted time which is amazing.
-
January 2024 by Aarya Ghule
Super friendly staff!I was assisted by John and Connor they helped me get all 4 wheels on the car and also aligned it perfectly. Professionals at work !
-
January 2024 by Lynette Robinson
I was a few minutes early for my appt (20 min) and they had my new tires on before my actual appt. Very efficient and friendly employees ?
-
December 2023 by David P.
Totally dropped the ball on 4 tires I had special ordered for a Polaris RZR. Placed the order on 12/4, now it's 12/27 and they said the tires aren't available from that manufacturer. No call, email, or follow up. Should have gone to one of the Scottsdale locations.
-
December 2023 by Mr S.
Check in at 1215, quoted 1 hour. After 1 hour they got it fixed. Good job. Speedy and correct
-
December 2023 by Kay K.
Let me say that I can not recommend this location enough!!! This is the second time I've been to this location in 3 months for 2 different cars. I went In for a blown out tire on my fiancés xtera. They showed me my options for fixing the tire. I had made it very clear that I didn't want to spend a bunch of money and wanted a good mid tier tire, we picked one out that was in my budget. Then after a closer look we found out that the tires were almost 8 years old. He gave me a great price on a new set and had me in and out in about an hour, they even stayed and worked on it after closing so I could get to work in the am. I am very grateful to all these guys!!!! I LOVE this location. Long story short; quick turn around, great service, and they don't try and sell you more then you need/want. (Also great little coffee shop 3 stores down.)
-
December 2023 by Miss TT
We actually had a great experience here. No pressure from the salesperson. We got a good deal on a set of tires and they were able to help us the same day. I would highly recommend this place.
-
December 2023 by Maryanne Richardson
I had my front tires replaced. It was crowded inside but they moved quickly. Customer Service is great!I'm going back for my back tires but the price is different. I don't understand that
-
December 2023 by Christopher Stanley
Good and courteous staff.Transparent about price and not trying to push the products and services.Great location and convenient parkingNick and his team are good too
-
November 2023 by Mysti Ciervo
I got totally walked all over by a competitor because I was a woman… brought my car in today and instead of spending more than my quote I spent less…. The manager didn’t try to upsale or have me purchase unnecessary stuff… not only that they had me in and out in less than an hour!!As a single mom working 2 jobs and in school I have multiple commutes so having peace of mind while I drive is HUGE TO ME!
-
November 2023 by Strt81 Strt81
Conor is fabulous I highly recommend purchasing your tires through him. I brought my 2013 Tacoma in for two new Michelin tires, dropped it off at 4:00 told them they could keep it overnight if needed and it was completed at 5:30 the same day. That is excellent customer service. Conor is friendly, helpful, and patient!
-
November 2023 by Amy
Came here yesterday to get air in my tires. Came back today with my mothers car that had a nail in the tire. GREAT customer service both times!! I highly recommend Discount Tire. Thank you for excellent customer service!
