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January 2024 by Jaclyn G
Amazing customer service! I had to get a rental while my car was in the shop for about a week, the process could not have been easier and everyone I spoke to was amazingly friendly and helpful. Thanks so much to Ron, Jordan, Aaron and Jesse for making the process stress free and simple!
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January 2024 by Aliyah Montanez
Thank you to Nate and Willie for being BEYOND helpful during this process. My car needed to be serviced and this was my first time going through the rental car process. I was so stressed out trying to figure everything out and had a bad experience at the Hertz right up the road that my dealership sent me to. Nate and Willie were both so helpful with answering questions and making sure I would have a car in the meantime, and best of all they were COMPASSIONATE, which really turned my bad day around. What an awesome team at this location and if my car ever needs to be serviced again I'm coming straight here!
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January 2024 by Mike Tellez
Easy to get in and out both getting a car and returning one
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January 2024 by adrian gerard Saldanha
Great place to rent cars from. Very responsive customer service. Ron, Willy, Jacob, Tatum, Aaron, and the whole team are great. Special shout out to Chuck and Al from the courtesy ride team for being great guys to talk to.
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January 2024 by Nathan M.
Tried to reserve a Nissan Rogue SUV all wheel drive 2 months in advance because I was going up to Flagstaff and didn't want to get stuck in a snow storm. 2 hours before I go pick the SUV up the manager calls me to let me know they don't have a Nissan Rogue and they can put me in a car. I told the manager I need an all wheel drive or 4 wheel drive, he said he will see what he can do and will call me back. I call back an hour later and he tells me he can put me in a Hyundai Tucson. I asked him if it was AWD or 4WD and he says no. I explain again I need an AWD or 4WD. He said he might be getting a jeep wrangler and again will call me back. An hour later I show up to my scheduled pick up (with no call back) and the manager says he can put me in a car because they don't have a Nissan Rouge. I asked him what about the Jeep that you said you were going to call me back about. He said Oh Yeah and told me to wait because they are cleaning it up. 35 min later I get a bright pink jeep . I just find it crazy that you are unable to reserve a certain SUV 2 months in advance and also wait until last minute to let me know. If I wasn't able to get an AWD or 4WD SUV I would have canceled my trip with my girlfriend. I was just so upset with the entire experience. I gave 2 stars because Aaron, the guy who actually gave me the keys to the jeep, was so polite and helpful. You could tell the manager didn't really care and kept pretending to to be nice. Driving a bright pink Jeep was not ideal but I didn't get stuck in the snow. Good thing I wasn't in a time crunch. I will definitely book with another car rental company next time.
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January 2024 by Robert Callahan
There was initially confusion about the rental period but that was quickly resolved. The rental agent trainee was outstanding!
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January 2024 by DatLyfeStyl3
Great people working here. Staff was great and manager was great. I rented a car from them for a week and the week i dropped it off landed onChristmas eve so they were off when i dropped the vehicle off. They charged me extra for the couple days they were off because they weren’t able to check the car In on the Tuesday they came back. So i called and spoke to the manager and was reimbursed for the deposit They took from for the extra couple days i was charged for. Manager was professional About the situation and understood what went wrong. I would rent again from this location.
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January 2024 by Sharon Baughman
Jess at the Tempe, AZ location was awesome to work with she was very accommodating, personable & knowledgeable. She was quick to answer any & all questions!! All staff at this location were very friendly and great to work with!!Thank you!!!!
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January 2024 by DEBORAH MOORE
JAKOB HERNANDEZ knows his job! He gives excellent customer service! He actually made me smile as sad as I was after my car accident! I highly recommend Enterprise already and I will say JAKOB is A PLUS to the company!
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January 2024 by Shan Lao
As usual, we had a great experience renting a car from Enterprise for 10 days for our vacation.
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January 2024 by Mark Bach
Easy to reserve and pick up mini-van. It was clean and staff was responsive
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January 2024 by Ed Carlson
I love coming to this Enterprise location! So much cheaper and easier than getting a car at the airport. I just took a rideshare to the location - no lines, no shuttle bus, no hassles - just super friendly people who made the process quick and easy. These folks really go above and beyond to make car rental a great experience. I definitely recommend the 8201 S. Priest location in Tempe!!!
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January 2024 by Deborah M.
JAKOB HERNANDEZ @ the Priest location in Tempe is the BEST! He actually listened to me and dealt with my rental needs! He has excellent customer service skills! He knows his job! He went above and beyond today for me! JAKOB, Please keep doing what you are doing because the world needs more like you!
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January 2024 by Karen W.
First review of the year! When a mystery object hits your car at a high impact on the freeway, chances are you'll need a rental car to tide you over while your car is getting fixed. I chose this Enterprise for my rental due to the very close location to the repair shop. Jessie was the person I worked with and she was awesome. She's probably the nicest agent I've rented from. I appreciated her thoroughness in going over all the details of the rental and in explaining all the different options for rentals. She made sure the car I got would be a comfortable ride for me. I tried out an electric car for the first time and I'll definitely keep them in mind next time I'm in the market for a new car. Check out was equally easy. Thanks for a no-hassle, overall excellent experience!
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January 2024 by Kipkemboi Ian
Highly recommended!The enterprise agent who helped me,Jordan hooks is the best.Very professional and understanding!!!