Epic Systems is an amazing and reliable business, handling everything from IT and central vac repairs to comprehensive audio-visual installations. The team is known for being courteous, professional, and easy to work with, offering great service at a fair price. They are highly recommended for their knowledgeable, competent, and informed approach. Customers report wonderful experiences, praising the quick response time and the fact that calls are always answered or returned promptly, even years after an install. The team is diligent with follow-up and can often squeeze in appointments on short notice while remaining on time. They are careful during installation, protect everything, and perform a total cleanup after work. Services include upgrading dated systems, designing highly integrated and complex indoor/outdoor A/V systems, and integrating technology into practical networks like Control 4. They reuse existing gear when possible and price new technology competitively. The results are outstanding, with fantastic systems for both home and business, leading to the highest recommendations from pleased clients.
Rick and Epic Systems are amazing! Always reliable and courteous. They handle all things from IT to central vac repairs. Highly recommended!
November 2025
I was blown away by the customer service of Rick and his team. They managed to squeeze me in on very short notice, and were on time and professional. I’ve couldn’t have been more pleased with the service. I would refer them to anyone.
June 2025
We used Rick/Epic at our business and he did an amazing job and saved us in our time of need. Thank you for being so diligent and amazing with following up to fix the issue.