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November 2023 by Mary Addison
They are the worst pharmacy I have ever dealt with! There is no oversight of this company that is swindling taxpayers money for their own profit! No one cares!
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October 2023 by Justin Nelson
Take way too long to refill and send prescriptions
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September 2023 by rick rentner
The name is Express Scripts. But it takes 8-12 days to recieve your meds. Makes zero sense to use them. I refill 10 days before I run out and more often than not, I run out before having the refill delivered.They need to change their name to “hopefully you don’t die before the refill arrives “
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September 2023 by Caroline Oliva
If you have a medication that has no special requirements, I suppose it's pretty easy to set up services with Express Scripts. If you have a medication that requires a new rx each time, a length requirement before refills, and any additional paperwork, it's an absolute headache to deal with. My son's medication has been "processing" for over a week AFTER his prior authorization was approved. The app has no other information. I called today, and his expected ship date is in THREE WEEKS, with an additional week for delivery. This means FOUR AND A HALF WEEKS to receive medication that he needs. Shameful
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August 2023 by Dr. S Greathouse
They refuse to answer their phones. If you have any life-threatening conditions, save yourself by going somewhere else.
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June 2022 by Sara Rager
I cannot exactly describe what a horrible experience this has been. My health insurance forces us to use them. I’m seriously concerned with the amount of errors and time it’s taken to get my prescriptions, they might actually kill someone with the level of incompetence. They sent me double orders, charged me for both, refuse to refund me. They then lied about it and just continuously transfer you. They don’t send orders, cancel orders, do not communicate any of this to you. You are left waiting for something that is never coming. Then they force you to spend hours on the phone with them while you explain to them how to do their job. I’m so over it! Avoid, avoid, avoid!
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July 2021 by Samad goozoo
Watch for you credit/debit card. They charge you your card and never deliver the medication. Bunch thieve resembling old Wild West movies.
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April 2021 by Brent Salem
Terrible company
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October 2019 by Josh Greenman
Found out via a men’s health article on FB that a prescription I take has been recalled. Called them today, they stated that all 3 of my past lots were in fact recalled. I have received no notification to date. I was told the reason for the lack of notification was because it only occurred last week. The long list of why I find this company providing terrible service just grows and grows...
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August 2019 by Jimmy ʕ•ᴥ•ʔ
Dont get why they never answer but makes it sketchy af. This definitely a front. Wish they'd just answer or call
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May 2018 by Zack Thrasher
Tough place to work at if you don't like micro management
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March 2018 by Jim E Go
Don't work for them. They are the worst place in the world to work. If you're not friends with your supervisor or the manager you get taken advantage of. I was forced to work on my days off. If you get a write up in any one year you will not get a raise at your next review. If you really want to work in a pharmacy find someplace else to work.
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July 2017 by Celine King
Not a great place to work at. Inconsistent rules/procedures. No one gets trained the same way. After most of the work shifted to another site we'd be left with nothing to do, and they'd have us on our hands and knees scraping up old tape. After everything would be stocked, cleaned sorted, whatever, we'd be standing around with nothing to do, and then get in trouble for not working. Getting laid off from this place is the best thing to have happened to me here
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July 2017 by Christine Wenger
I have been receiving my medications through Express Scripts for many years and I have never had a problem getting them on time l!
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February 2017 by David Leavitt
Good place to work. Boring as long as you stay consistent you'll make it there a long time. Focus focus