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December 2023 by Erika McKendree
Thank you Emilie for being available, kind, resourceful and willingness to answer even the most simple questions. We appreciate you dearly on behalf of Team Enterprises, see you around!
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December 2023 by Irving Isaacson
I have not used a storage unit in the past but Emilie at Extra Space Storage made our move very easy. She helped us determine the best size unit to rent and was available to answer our questions. Great customer service from Emilie -- thank you!
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December 2023 by Jonathan Siesel
I was so happy to work with Emily C over in the tempe location. Emily was so kind and professional. the moment that I met her, I felt like we've known each other as friends for a really long time. She delivers world-class service, and in my opinion, should be at least managing the site or above. If she isn't already give this girl a big promotion. Emily C. Give me above and be on 5 star service during my entire time storing my stuff with Extra Space Storage. When I lost my lock, she literally hopped in the elevator and searched my unit with my permission to help me find my lock. And she went above and beyond for me. When my puppy had an accident not once but twice in a row in the storage unit. She was there, she was kind. She was courteous and it's just a world-class. Good human being.. I wish all of my experiences with every business could be with someone like Emily c. I highly recommend this clean and wonderful facility that Emily watches over, because your storage experience will be a personal, genuine, authentic, gentle, and kind experience. Emily c. thank you so much for all you do. You're a shining star example. And I hope that more business experiences in the future. That I am a part of are like the one I had with you.. thank you for everything. I look forward to continuing to store my stuff in this space in my experience has been above and beyond the entire time. I have. Stored my belongings in many storage spaces with many different companies. And this by far is the best one I've ever had. I hope your manager is a listening Emily because I am saying that you deserve aerase and be promoted for the level of service you provide. I hope they realize when absolute rock star they have with you working for their company. Thanks for everything again.. talk to you soon.Jonathan S.
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December 2023 by David Strait
I have been renting a space at Extra Space Storage Tempe, Az for half a decade now, and I have been very pleased with the quality, cleanliness, ease-of-acces and security of this location. I have no complaints. The staff have been more than generous and helpful when I need anything. They are prompt to contact me when there is a payment isssue, unit change, or access updates.
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November 2023 by Jeb Sinclair
Emilie saved me butt today! She was able to give me really great customer service. She went above and beyond for me, and made the unlocking process really simple and stressfree. Im grateful shes here.
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November 2023 by Sarah Bibbens
I had a great experience with extra space storage on priest Dr. In Tempe. Always greeted with a smile. The manager there is incredible. If I ever have storage needs again I would definitely go to them. Not one negative remark from me. Fully satisfied with my experience.
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November 2023 by Jay Taska
Emilie rocked it for me. You can hear her smile over the phone, which is so rare in this type of customer service business. She was most excellent to the extreme maximum and even beyond, and even saved me some cash. You gotta love that!
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November 2023 by Catalyna Ortega
Great space totally underrated ? young woman who helped us was so polite and so funny ? definitely a math person!! Super to the point & helpful, takes debit, nice and air conditioned
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October 2023 by Susie Joy Torres
I have been buried in boxes since May 2022. I used to be able to unpack in a week. That’s not true anymore. So I released self judgment and got a storage space so that I can have room to breathe. I was really surprised that right after reserving my space with the call center (who was super helpful) the manager of the facility called me. She is so kind. I was happy to meet her when I brought in my first load. I already love this place. It’s climate controlled and pest free so I don’t have to worry about my belongings. I made a good decision.
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October 2023 by Mary Beth Thompson
Emilee makes this place the most wonderful and easiest place to use. She's on the spot about your needs, from opening the door to getting you your locks. And she's always pleasant. She knew my name after helping me only once and all of the other customers she sees.The facility is also very clean and it is cooled as promised. I tried other storage facilities and they didn't cool the place as advertised.
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October 2023 by Amy Gaff
We had a first-rate experience renting from Emilie. Our storage units were clean and secure. Emilie was incredibly accommodating, professional, and friendly from beginning to end. We will choose to rent here with Emilie again if the need arises.
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October 2023 by Ellie Ridgley
The property manager, Emilie, was wonderful to work with when we stopped by to look at the unit. Made it easy to rent a unit. Started the process with Shaylynn who was also wonderful. Customer service A+!!!!
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October 2023 by JessicaJustin
Great experience! Super nice and friendly. Went above and beyond to get us in a good unit and did the best to save us money. Highly recommend!!!!
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August 2023 by debora lagu
Big thanks to Emilie! She was super helpful and made our moving in to the storage easier! Her explanation was super helpful, very recommend this storage!
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August 2023 by Stewart Armani
Emilie does a lot for this facility. She makes sure it is clean, safe and secure. She is very super nice and friendly. She made my storage experience the best one! 10/10 would recommend !
