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January 2024 by LaMonica Upshaw
Soon as I walked in I was being watched so I left. I will never enter this place again.
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October 2023 by Chris Rivera
I bought a gift card and told the young girl at the register I wanted it for 40 . They rang it up for 60 and could not fix it. On top of that they told me I was lying and said 60. If your employee messed up I have not even left the store yet I expect you to fix it !!
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September 2023 by Jayva Elev
Their downfall is, there's no usage to the fitting room like it once was.
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July 2023 by Karen W.
If I could give this place and -100 that's what it would get. We purchased a bra that sticks on and the girl told us we had 14 days to return it. It was not opened. We bought the wrong size. The assistant manager was quite arrogant and said that he couldn't take it back. Because no underwear could be returned. All we wanted to do was exchange for another size, I told him I had been a Retail manager for 28 years and my sister had been one for 40. He said it was policy and could not be broken. Policies are always made to be bent or broken for great customer service. He got a lot matter, but I did too. I might've said a few choice words that I probably shouldn't have but he deserved everything he got then he started yelling back. Sorry but when you reach out you never yell back or say a word to the Customer, he told us not to come back. Well, guess what we will never be back, and I will give the store a -100 til the day I die.
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June 2023 by B Thomas
Terrible customer service. Bought at another store got grief to exchange (only). Cash only. Quality of clothing isn't great. I will not go back to this location ever.
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May 2023 by Gini Matthews
Owner or manager, whatever she is, is a COMPLETE POS!! Do not spend your money here or support this specific store. Discriminatory and very rude to customers. I wanted a dress from the rack and she was watching me struggle do get it( I am disabled) no employees were available to help and I couldn’t wait anymore than I had already waited and this lady sees me reach for the dress after struggling and TRIES to hand me a hook, The one employees and she HERSELF should use to get it for me. YELLS at me and says DONT do that. Humiliated to say the least. Do not buy from people like this, they do not deserve your hard earned money.
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May 2023 by valeria jurado
Don’t recommend shopping here just simple that the customer service is bad cute clothes. The management is rude. It’s bad enough that their fitting room are still close the return policy is terrible. Feel like there stealing your money
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February 2023 by Leela M.
Dressing rooms NOT allowed. Bought a dress and it didn’t fit. NO REFUNDS only store credit! They are taking people’s money. Crazy. I’ll never go there again.
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January 2023 by Alita Warrior
I wanted to shop because there was a sale but when I checked clothes there was no sale and shirts were expensive!!!!
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January 2023 by Jamie “JGirl” Haines
Love Q... Everytime I visit my daughter in AZ we always shop at Q....
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September 2022 by Kyra Rae
The manager- I think her name is Jan- was really rude and passive aggressive. woulda gave it 0 stars but that’s not possible
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August 2022 by Melody Woods
The grands loved this store!
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June 2022 by Samantha
Fast fashion, cheap clothes. Prices are too high for what it is. Fitting rooms are still closed but they don’t offer refunds, only exchanges.
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May 2022 by Bkb Phx
Worst store ever. They will not let you try on a jacket in store over clothing. Dressing rooms are still closed and if you want to buy everything and go home to try it on... they DONT DO REFUNDS OF ANY KIND... only store credit. If I could I would give this business ZERO stars.
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May 2022 by Kable Wood
Horrible customer service and no refund policy.