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July 2025 by Harish Guda
This location is severely understaffed. Just one person usually even at peak hours. Wait times exceed 30 minutes to be served.
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May 2025 by Katie Fisher
Absolutely horrible location I walked in asked the girl if they could print me calendars and get them to me She said yes then had me stand there for 45 minutes Send her the calendars to then tell me that she wouldn't be able to print them until tomorrow. So beyond ridiculous I should charge you guys for my waisted time.
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August 2024 by Ronetta Yracheta
I've been using this location for printing for years. I had to print a job from my laptop. I'm not trying to be a Karen but, how does a business which refers to itself as a business center for all your needs not have wifi. The desk associate didn't have a smile on her face at all. Did not offer to let me email it to her, etc. Just looked at me like I was crazy because I was very surprised they did not have wifi available.
They also raised their price to $0.21 for ONE blk & white copy letter size.
?
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April 2024 by Omar Hashem
Super hard to deal with specially for printing.
Staples is cheaper, faster and better costumer care
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March 2024 by Vince Imp
The prices are completely insane now to ship something they wanted 500$ for 5 day shipping and 90 for 7 day ground (on a 5lb package). I know things are more expensive but you just made amazon more money now as its un affordable to use this service any more. Your lucky some people don't have a choice or shipping anything on your own would be dead all ready. This feels a lot like you've lost business and have passed the losses on to the consumer as higher prices not just inflation or expenses.. Granted all this nonsense to raise wages and eliminate carbon are part of it but this is just ridiculous, what is even worth shipping that you can get free shipping with Amazon prime on? Smh
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January 2024 by Jessica Verdi
So upset with the experience. I went in hoping to get some help as this was my first time using FedEx but was let down as they were not attentive and charged an unnecessary high amount for a shipping box. It wasn’t till after I paid that I noticed the difference in prices and they basically had charged me extra items without asking or informing me.I wish I would have noticed before I left but honestly did not even want to bother dealing with them anymore… safe to say I’m never using this service and much less location
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December 2023 by Shirin Shayegani
Polite and respectful guy and they were very helpful.
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December 2023 by Scooter7979ify
Be careful if you buy something online, the seller might have special pricing for shipments with FedEx, however they don't provide reciprocity pricing for returns. $12.99 for the delivery, it was $50 to send it back. Frustrating situation and the lady working the counter didn't have any sympathy; whatever happened to customer service!??
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October 2023 by Kenna Young
Needed to ship something off internationally, the young lady was very helpful in assisting me.
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August 2023 by Jean Parker
Arrived at 1pm on a weekday and it's closed...
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August 2023 by Richard
The lady named KAI that work at Mesa store on Alma School is the worst very rude and smart acting, not helpful at all love this store been going here for years always been helpful, but this lady KAI shouldn't be working with seniors
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July 2023 by Mehul Patel
FedEx is Esteemed brand and I don't want to give only 1 Start but the Employee (Girl) who couldn't assist me today with simple job of shipping the package made me write this review. I have been a regular customer at this location. She was very rude and didn't want to assist with calm and she even squeeze my important documents for no reason. FedEx don't deserve employee like her. Just let her go. I am noticing similar complaint review posted by other person 3 Months ago. FedEx PlsTakeAction, Thanks !!
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June 2023 by Kim Dobras
Best . Crew . Ever !I experienced an unusual, complicated and time sensitive issue with a package delivery. Both Andrew and Areyonna were kind and caring and went above and beyond. They took the time to explain the issue from FedEx's standpoint and were in touch with my son, the company sending the equipment, and me to ensure everything worked out. Stellar experience! I'm so grateful to you both!
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April 2023 by The Daily Hobby
This was THE WORST EXPERIENCE I’ve ever had. Lady behind counter was rude and treated all 3 customers in line… I’m still in shock with how pathetic she treated folks. Cancelled a large print order and just walked out in disgust. I’ll NEVER be back to this place
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March 2023 by Matt C.
Very rude. She told me she would not refund me my print job. I asked for it to be since she said it take her 5 hours to do it?!?! Crazy.
