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January 2024 by Jessica Verdi
So upset with the experience. I went in hoping to get some help as this was my first time using FedEx but was let down as they were not attentive and charged an unnecessary high amount for a shipping box. It wasn’t till after I paid that I noticed the difference in prices and they basically had charged me extra items without asking or informing me.I wish I would have noticed before I left but honestly did not even want to bother dealing with them anymore… safe to say I’m never using this service and much less location
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December 2023 by Shirin Shayegani
Polite and respectful guy and they were very helpful.
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December 2023 by Scooter7979ify
Be careful if you buy something online, the seller might have special pricing for shipments with FedEx, however they don't provide reciprocity pricing for returns. $12.99 for the delivery, it was $50 to send it back. Frustrating situation and the lady working the counter didn't have any sympathy; whatever happened to customer service!??
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October 2023 by Kenna Young
Needed to ship something off internationally, the young lady was very helpful in assisting me.
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August 2023 by Richard
The lady named KAI that work at Mesa store on Alma School is the worst very rude and smart acting, not helpful at all love this store been going here for years always been helpful, but this lady KAI shouldn't be working with seniors
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July 2023 by Mehul Patel
FedEx is Esteemed brand and I don't want to give only 1 Start but the Employee (Girl) who couldn't assist me today with simple job of shipping the package made me write this review. I have been a regular customer at this location. She was very rude and didn't want to assist with calm and she even squeeze my important documents for no reason. FedEx don't deserve employee like her. Just let her go. I am noticing similar complaint review posted by other person 3 Months ago. FedEx PlsTakeAction, Thanks !!
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June 2023 by Kim Dobras
Best . Crew . Ever !I experienced an unusual, complicated and time sensitive issue with a package delivery. Both Andrew and Areyonna were kind and caring and went above and beyond. They took the time to explain the issue from FedEx's standpoint and were in touch with my son, the company sending the equipment, and me to ensure everything worked out. Stellar experience! I'm so grateful to you both!
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April 2023 by The Daily Hobby
This was THE WORST EXPERIENCE I’ve ever had. Lady behind counter was rude and treated all 3 customers in line… I’m still in shock with how pathetic she treated folks. Cancelled a large print order and just walked out in disgust. I’ll NEVER be back to this place
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March 2023 by Matt C.
Very rude. She told me she would not refund me my print job. I asked for it to be since she said it take her 5 hours to do it?!?! Crazy.
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March 2023 by brian myers
Staff could care less. You know why. The manager is the worst one of them all. Terrible leadership and they don't care!
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March 2023 by Should Dogu
Helpful staff, let you use their tape añd have a Dropbox outside
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March 2023 by Jenea Mata
Terrible customer service. Every time I come here there’s always a problem and the employees are always rude about it.
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March 2023 by Besaid Knight
New Print-And-Go system does not work, can't print documents OR photos.
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February 2023 by Alisha O.
I've been here a couple of times to print labels and drop off packages. It's small but clean and organized. They have an automatic sliding door at the entrance, which is great for when your hands are full or the store is crowded. The first time I went, there was a line, but the staff was great about checking in with people and moving things along. Printing is easy here and you can email it ahead of time, then release with a code. The staff members are always helpful and friendly. This is so much better than the UPS print/ship center.
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December 2022 by Erica D.
Que demonstrated exemplary customer service and knowledge about the company's policies. Holidays can be very stressful with having multiple packages delivered. Que reduced the amount of stress in my day and I will continue to have my packages directly delivered to this specific location solely based on my satisfactory experience today.
