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December 2025 by GM K
Zak, Zak, ZAK!!!
Live right next to HD and Lowes. Drive out of my way to shop at this store for exactly what I need. This store is clean, well organized, and the staff actually look at you, acknowledge you, and HELP YOU if you need it.
I shop here often and ZAK has helped me on multiple occasions. Just got his name this week, because he helps me a lot when I am trying to figure out certain aspects of this or that when I am tiling.
He is KNOWLEDGEABLE and knows a lot about the products the store sells. The guy is always busy working and stops in the middle of what he is doing to help customers. He puts customers FIRST, and I appreciate that!!!!!
Soooo, if you are busy freaking out on project and unsure of whether to use this, that or the other, go find ZAK. He's the unassuming guy that usually has a hat on. He'll help you out and you'll walk away feeling confident that you are not going to F your project up, regardless of what phase of the project you are embarking upon.
THANK YOU ZAK AND FLOOR & DECOR!
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December 2025 by Dominic Palmieri
Kudos to Team Floor and Decor!! We had a great sales associate named Romeo. He was very patient and extremely informative and helped us work through some of the complexities of building out our shower and choosing the correct materials. We were looking for something exquisite that did not need a lot of ongoing care with respect to sealing of stone materials and cleaning, etc.
he went from one end of the store to the other with us and gave us great insight to help with our bathroom remodel. We love the fact that it was one stop shopping for us
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December 2025 by Bruce Bergan
Romeo was very helpful.
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December 2025 by Tanisha Hoagland
Romeo was so incredibly helpful. I was doing shopping alone and had so many things to get. He was so nice and offered to help me finish out my shopping with me. I had almost $2000 worth of materials and, honestly, I am so grateful he offered to help me. He made my trip pleasant and his smile and demeanor was just awesome. Thank you Romeo!
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December 2025 by Steven Jacobson
Had the best experience at Floor and Decor. Zack, Romeo and Kent were incredibly helpful and basically created the entire design for our bathroom remodel in about 20 minutes. They picked the perfect tile, grout and layout for everything. Thank you for making it so easy and enjoyable! Steve and Jodi
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December 2025 by SolidFangJoker
Faith was very helpful and very patient with helping me pick out my tile.
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December 2025 by Seth Dosick
Had a great experience with Zak at the store on Priest and Elliott. He was knowledgeable about the products, knew what to ask about our project, and guided us without pressure or upselling. If we need help again, we will be back and will ask for Zak specifically.
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December 2025 by Pat B.
Romeo waited on us. He was very helpful, patient & knowledgeable of your products.
We took home samples & will definitely order from your store.
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December 2025 by Phuoc Phan
Romeo was very helpful and kind while helping us look for vinyl!
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November 2025 by Jo Siel
Romeo was very knowledgeable and helpful.
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November 2025 by Mila Silvestri
I had a wonderful experience at Floor and Decor in Tempe thanks to the outstanding help I received from Paul. He was incredibly knowledgeable, patient, and truly went above and beyond to help me choose the right products. His professional advice made all the difference. Thank you for such exceptional service!
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November 2025 by D Correa
I had such a wonderful experience at the Tempe Floor & Décor thanks to Nathan, who went above and beyond to help me select the perfect tile. He was incredibly knowledgeable, patient, and genuinely interested in understanding my needs. He made the whole process so much easier and truly enjoyable.
A huge shoutout as well to Romeo and the two girls who helped me load everything. They were absolutely amazing—so friendly, upbeat, and joyful while helping me get everything into my car. Their positive attitude made such a difference!
Overall, the customer service here is outstanding. Thank you all for making this such a great experience! Highly recommend this location. 🙌
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November 2025 by Ashley Trost
Romeo and Haleigh were wonderful with loading all my Tile into my car! The staff at Floor and Decor are always so kind and helpful.
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November 2025 by Kris Carpenter
I was working with a man by the name of Romeo, who was extremely helpful and knowledgeable about what we needed done for our remodel. I will definitely come back and highly recommend, not only floor and decor, but also to ask for Romeo for assistance. He was completely awesome!
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November 2025 by Kim Carpenter
Romeo was fantastic to work with. I’ve been in the store several times and this has been the most pleasurable process I have ever had
