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May 2023 by Zavion H.
If I could I would give this place zero stars. We and my girl was getting things for our trip this weekend and we walked in the store with Spanish music blasting. I was very uncomfortable because I don't know what they are saying!We were never greeted, we both had bags in our hands ready to purchase a couple pairs of shoes. All of the staff members shoes were dirty and none of them help us and only help they gave was the Spanish people. This may sound radical but I'm far from that! I know footlocker to have every person there working shoe game to be on point! Must I repeat not once did they every ask and they walked by multiple times people came in and they helped them right away. Right in front of us. I looked at them hold a couple pairs of shoes in my hands still nothing. I'm very upset being that I'm a person that buys multiple pairs of shoes when I do come into the stir or mall. This all happened yesterday May 22, 2023 around 7:00pm! The staff that was on duty was horrible. I'm very upset and disappointed.
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March 2023 by Chris Mertsch
They had 0 kids shoes.
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January 2022 by Erica Ramiro
Went in earlier to purchase a pair for my child & the employee Mateo was very helpful not only to I but everyone around & even answering the phone to help at the same time . Store needs more people like him since he was the only person there on the sales floor
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January 2022 by Zeinab zeitoun
They never answer the phone
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July 2021 by Harrison Feldman
stacey
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May 2021 by Elisha T.
Went in to find a pair of non nike shoes for kids. Found a pair of Under Armor Sneakers and tried them on. Proceeded to check out and was told the only pair in the size we wanted were the ones on the display which were already scuffed up on the side. When asked if they could discount because of the condition, the gal said no. I said no worries we can order online then. She said "ok bye" and stormed off. Soo...I would give them a big thumbs down for politeness and customer service.
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February 2021 by sureshkumar kalla
Very limited options
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November 2019 by Shawn Fox
No kid should go without expensive shoes
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October 2019 by Toi K
Had everything I was looking for
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August 2019 by Martin Z.
Went in to buy a pair of shoes for my daughter. Chose a pair we liked from the display and when we went to ask the associate at the cashiers desk if they had her size available she gave us attitude and made it seem as we were inconveniencing her. Yes I know it was a weekend, it sucks you have to be at work. Some of us have been there too but this person seemed as if she absolutely despised her position. Minimum wage equals minimum effort I guess. It's a shame that this location lost our business due to their employee. We ended up leaving empty handed and went down to a different store and made our purchase there instead.
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August 2019 by Imma D.
my boyfriend bought a pair of shoes from here and legit tried them in the store and didn't touch them once after he brought them home and he changed his mind on keeping them so we go to return them like 5 days later and we have the receipt (which it printed already like it was out of ink) the girl says she can't accept it because she can't read the receipt ??? and then grabs the manager and he says that the shoes were worn more than once so he couldn't take them back? and we told him it was legit only in the store that he wore them and i'm suuuure many other people have tried the shoes on before my boyfriend bought them. So first it was once excuse and then it was another. they were so rude never coming back here
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November 2018 by IONSnipes YT
Cool stuff
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August 2018 by Waldine F.
Erika and Savanna made it clear checking me and my family out that their conversation about personal lives we're far more important than directly dealing with us. No direct eye contact given, As their checking us out Erika takes another look at me and rolls her eyes. As I go back in to directly talk to the manager who I interrupted while he was on his phone, Michael Sawyer he tells me he will deal with it. The diversity in this location is great, draws people like me to want to spend money. But after coming into this Footlocker was definitely disappointed with the way these two young girls Erika and Savanna conducted themselves.
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June 2018 by BRANDY WILLIAMS
THE YOUNG LADY THERE WAS VERY HELPFUL AND KNEW HER STORE.
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March 2018 by Nathan H.
This is my favorite footlocker. I like to go for release dates. I've been a collector for a few years. My favorites are the PG1s. You'll see me waiting 20min before they open to get a new shoe. The management is awesome and very helpful. I've gotten shoes for work here, shoes for the gym, and shoes to play ball in. I used to come here as a kid when AZ Mills first opened and would buy T Macs and even Jordan's to play 8th grade basketball in. All these years and they have still been professional and laced me up. I will be returning to buy some more shoes and expand my collection!
