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February 2025 by Jung-yung Wang
Worst pharmacy in town! The male pharmacist walked away from me twice during our conversation without saying anything. I guess he needs angry management. He yelled at me and looked very scary so I had to call Fry's store manager. WOW! I transferred my prescription immediately. There are CVS and Walgreens one block away from Fry's.
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February 2025 by Jon Gomez
Customers, beware! Since early 2025, this place has opened late. If you need meds in a timely manner, go somewhere else.
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February 2025 by chelsea pindell
The staff is friendly however this pharmacy NEVER has medication in stock, you’d think after months of filling the same prescriptions they would keep stock NOPE it always needs ordered which causes you to either run out or have to make multiple trips because they will only give you enough meds until the full prescription arrives. Plus they never inform you- you have to call only to be told your medication will not arrive for 2-3 days. I’d definitely look into filling your medication elsewhere, unless you want the headache.
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February 2025 by Judith Barnes Clark
Mr Tan Ho and assistant Nellie excellent service while i was weak and tired. so compassionate and communicative. i am loyal here for this reason. Doc Mom here
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December 2024 by Shane
Jessica Nevarez was just a example of why pharm techs need to enforce patient privacy acts at a window. She rudely interrupted me of helping a patient. And i told her to come to other window for questions which two other tech would have help her. Nope she decided to wait and complain.
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September 2024 by Rory Steele
This big azz store is ALWAYS out of liquor !!!
Damn shame. The person over that department needs to be fired
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April 2024 by Angelica Chavarria
Their pharmacy is incompetent. I'm in the medical field and if we treated patients this way and were this useless, we wouldn't have a job. Save yourself a headache and go elsewhere.
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April 2024 by Jedi Mama
Their pharmacy is incompetent. I'm in the medical field and if we treated patients this way and were this useless, we wouldn't have a job. Save yourself a headache and go elsewhere.
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March 2024 by Renie B
Came in to pick up meds today and noticed the technician has long nails which should not be allowed in health care including pharmacy. The pharmacist didn’t seem happy with her job or assisting customers.
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February 2024 by Renie
Came in to pick up meds today and noticed the technician has long nails which should not be allowed in health care including pharmacy. The pharmacist didn’t seem happy with her job or assisting customers.
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January 2024 by Chris Hood
Always patient and always courteous
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October 2023 by Alyson B.
Went to Deli, Sheri The Manager of that section. Was unhelpful and very angry when I asked for Slices Of Bread. I will never come back here again. Worst Frys in Tempe.
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September 2023 by Mr U.
ZERO Stars! Over priced goods, they are NEVER helpful when you need a service (returns, cash back, etc.) and I end up walking out frustrated with how they treat people EVERY TIME. I'm so sad they bought out Albertsons. Those are the two closest stores to me and this company is downright predatory. During covid I witnessed them treating their employees horribly! I kept asking over at Albertsons about merger news. One of the employees had actually quit Frys to go work at Albertsons because conditions were so awful and now is worried it will happen all over again. I hate the self check out lanes. I always do a full grocery trip after working a full day and exhausted. I don't want to struggle at a self check out lane. I want a cashier to ring me up and get me out the door. Lately, all they ever have open are self-check outs. I needed cash in various amounts and wanted to go through a cashier lane to get cash back in multiple denominations. They refused to open a lane and there was no one on duty in customer service to help me. It was only 9pm. I'd understand if it was in the middle of the night with a grave yard shift, but this was a simple customer service issue they refused to help with. I have stopped shopping there as much as possible. I'm from the Midwest and love Aldi, but they need to open a location between Tempe and chandler. If it was a little bit closer, I'd simply shop Aldi ALL the time.
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September 2023 by Kellen R.
Get rid of the new self-checkout machines. They are poorly designed and are non-functional -- even the very concept of them is objectively bad by design, the only purpose being to save paying a cashier... and this is coming from someone who has frequented the self-checkouts at Fry's since they were first incorporated in 2005.These machines fail, constantly. With only 3-bags of groceries, the clerk had to come over on 3 separate occasions because of the machine decided to stop working as it was suspicious of something that I had properly scanned and its conveyor belt scale failed.Now one might ask "why are you against these new conveyor belt machines but not the old self-checkouts?" The reason is the old self-checkouts actually brought value. In the space of 2 cashier lanes, you could fit 6 self-checkouts. These new conveyor belt self-checkouts take up all of the room of a cashiered checkout without any of the upsides.Let's take a look at the benefits between the three.Cashier-Driven Checkout Benefits:1. Order will not randomly lock up due to poorly engineered anti-theft preventions.2. Cashiers are faster at scanning items than anyone can at self-checkout, which is partially due to experience and otherwise due to 3 & 4.3. Cashiers can scan as fast as they can get the barcode registered, as the scanner is not turned off between each item while it waits to confirm weight of item.4. There is also a conveyor belt that items can be loaded on, so they can be brought directly from right-to-left hand as you swoop them through listening for each beep to verify it registered.5. For those who like it, they get to talk to someone.6. Someone bags your groceries for you, often faster than you can bag them.Traditional Self-Checkout Benefits:1. You bag your items as you go -- increased efficiency.2. You can fit more Traditional Self-Checkouts in the same amount of space.3. Increased availability due to the number of these checkouts as opposed to single-person lanes.4. For those who like it, you don't have to interact with anyone.New Conveyor Belt Self-Checkout Benefits:1. If you hate efficiency, you can now pick up every item twice! You have to scan it to send it down the conveyor belt, then pick it up again to bag it to place into your cart!2. If you love lines, these new checkouts take up the amount of space that you could put 3+ self checkouts!3. If you enjoy waiting while technology breaks, then don't worry -- these new machines have you covered!1/5, would be a 0 if I could input one. Almost as good as Del Taco's bathrooms if nobody cleaned them for a week.
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July 2023 by William S.
I've been going here for a while. It has gotten worse over the years. Carts rarely at the entrance near the service desk entrance. Now in a sign they don't trust their customers they put in gates to force exits through the checkout area. The staff is nice but there is not enough to handle the slow times let alone the rush times. Expect a wait at checkout. Lastly the organization in the store does not make sense. Pantry items are split by the frozen section. :(Update 8/13/2023Still not enough staff. Every checkout is 5+ deep on a Sunday.
