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November 2023 by Veronica Madrigal
I would highly recommend this auto repair shop. I went in for an oil change but to my surprise learned that a complete inspection was also done on my vehicle. Many pictures and details were provided for each area requiring attention. I will definitely be returning for further maintenance on my vehicle. My service advisor was also kind and professional.Services: Vehicle Inspection
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October 2023 by Joshua Gutjahr
Amazing experience! The full diagnostic that was given to go over every issue with my 1996 jeep grand Cherokee was very informative. Had new suspension and shocks done as well as fluid exchanges. Actually getting pictures from them of the issues rather then being told what needs fixed was a great trust build for me. I see myself coming back to this shop for any other issues I may have!Service: Transmission
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October 2023 by Ariana Reyes
I took my vehicle in for starter issues. Good works has very good prices compared to other places and they have your vehicle done in a super timely manner. 10/10 would recommend bringing your car here to be serviced. Everyone is super friendly and super knowledgeable.Services: Electrical repair
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October 2023 by Jacob Wekell
Called about a replacement taillight for 2011 BMW and spoke with Jeremy on the phone about it. He found a used taillight that was quoted at half the price I was facing elsewhere.I am very satisfied with the work done and would highly recommend it to anyone looking to have work done on their car.Thank you Good Works Auto.
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October 2023 by Charles Cramer
Had a lovely experience here! Loved the updates they send you while they are working on the car and I felt the pricing was reasonable and the quality of work was great! Will be coming back (but hopefully not too soon! ;) )
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October 2023 by Carol Brines
The best customer service ever! They heard our car concerns and addressed them along with giving us a plan for future services for our car. They even delivered our car to our work when we didn’t have the ability to pick it up. Thanks Good Works Auto Repair!
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September 2023 by Nikki Z.
I am super particular about my car. It's nearly vintage, rare, and in incredible shape. Around Christmas time Groupon gave me a $50 voucher to use as a gift and with it I purchased a full synthetic oil change from Good Works Auto. I don't like bringing my car to new places but it was just an oil change, so I felt comfortable doing so.Like most car repair shops, they do function as a business, and they do have to rely on upselling and cross-selling of services so I wasn't surprised when they did a full inspection on my vehicle. They were very thorough with more than 20 pictures taken in the service write up that they did. My total appointment took just over an hour. While I was waiting in the office for my car I observed conversations between service managers discussing how much return service they think they'll have this week. That felt a little unprofessional to me as the tone of the conversation felt like they were purposefully creating needs for service. That is just my opinion though. That's not where any of the problems came into play howevere. The problem was that when I drove my car home, it suddenly was driving like the suspension was bottomed out. Based on some of the photos they took in the service write up, it almost seems as though they were pulling away some of the rubber bushings to show the wear and tear. I don't know if this put undue stress on my vehicle, but my car has never driven so terribly in all of the time that I've owned it. Not to mention that as soon as I left I started getting engine code warnings. There's no way I would ever take my car back here, and there's no way I would ever recommend somebody else too with all of the options are available in the valley.
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September 2023 by Krystyna Palmer
Great service, very efficient, fast and kept updated by text of work in progress. Advised on non emergency work that would possibility need to be in the future.Very friendly and helpful staff.Complementary car wash and shuttle service available.Definitely recommend.Services: A/C installation & repair
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September 2023 by Elyse Kitt
I had an emergency with my BMW and Good Works Auto Repair was able to get me in literally right when I called. They fixed the issue same day at a fair price and now I don’t have to be scared driving with my 1 year old. They even gave me a ride back to work! I am so thankful for you guys, and will recommend to family/friends and be back myself in the future. Shoutout to Tanner and Nicole for excellent service!
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September 2023 by Randal Higgins
Had been a Customer for 10+ years.They had always been pretty reliable and fair prices but this most recent time I had a very poor experience.I had a problem with my car so I took it in without doing much research on the problem thinking it would be minor if anything.I was told it would be a $225 diagnostic before anything was done. They found out my problem was transmission fluid replacement which sounded like it could be the problem but was not. So now I’m $400+ in total. Fine if the problem is fixed I guess…No less than 5 minutes and 2 miles after the problem was “Fixed” I had the problem again!So I take it back tell them the real issue. They offer to fix it for a lot more than other options so I choose to pick the car back up.When I get back I ask if there is anything they can do about a portion of the diagnostic fee since it really didn’t diagnose the right problem (which I was able to find pretty quickly without requiring $225).Feed me some line about how we’re we supposed to know. Idk that’s what I paid $225 for?Look I wasn’t asking for money back for the maintenance but they didn’t diagnose the right problem and I gotta say searching the issues on google instantly turned up results so what exactly am I paying that $225 for?
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August 2023 by Adam Hess
Very friendly, easy to deal with (shuttle service), timely, and as far as I can tell they do high quality work! That said, they are VERY expensive. I paid almost 2K for a water pump, trans flush, and oil change. Major sticker shock, but went ahead because I didn’t have time to shop around and they were close to home.
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August 2023 by Ian
Went to this mechanic to have my driver side window regulator replaced - this was already a pre-diagnosed issue. Mechanic attempted to charge 850$ for the replacement of this part. Breakdown was ~500 for the part, ~350 for labor/taxes.Can buy this part just about anywhere for around 100$. I do expect a markup and high labor cost for experienced mechanic, but 5x markup for a single part is crazy. Went to another mechanic and they fixed it perfectly + one other service for $450.Also staff were pretty rude to a lady asking a genuine question about the inspect listed on her report, making faces and laughing after she left the office.Overall just a pretty bad experience, would not go here again.Services: Auto power window repair
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August 2023 by Adam H.
Very friendly, easy to deal with (shuttle service), timely, and as far as I can tell they do high quality work! That said, they are VERY expensive. I paid almost 2K for a water pump, trans flush, and oil change. Major sticker shock, but went ahead because I didn't have time to shop around and they were close to home. After a little research, asking around, and looking up the cost of these parts online, I found out I was absolutely overcharged by A LOT. They must be used to dealing with folks that have money to burn.
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August 2023 by Jessika Abarca
I'm so glad I found this shop for my cars needs. I needed a simple oil change and had a very bad experience somewhere else to the point it wasn't done. I called around to find the best price for the service and found Good Works. They got the job done in the time they quoted me and they kept me updated while i was in the waiting area. In addition they did a full vehicle inspection and sent it to my phone so I can go back and look at it. It has pictures and thorough descriptions of what's needed. They also printed out a full breakdown and quote of the recommended services. Also every employee I encountered was great. From when i called to schedule the appointment, when I checked in, and when I was leaving. Will definitely be a returning customer.
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August 2023 by Sara Katz-Imadali
Excellent experience here getting an oil change. Very professional and detailed review of car and recommendations. No pushy sales for extra work. I noticed several women working on cars which I think is great. I will come back!Service: Oil change
