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December 2023 by Gary D.
What a fantastic experience at this Guitar Center. My son and I have a country music duo called Dawson Acoustic. We bought almost all our equipment from this particular GC. We met an employee named Shayne. This guy is absolutely incredible. He is extremely knowledgeable and has helped us in SO many ways. He spent hours with my son helping him build his guitar pedals. He answers every question with incredible patience and we look forward to going back every time to see him. I HIGHLY recommend this Guitar Center to anyone looking to purchase equipment for gigs. Go see Shayne! He is absolutely awesome!
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December 2023 by Darrell P Dean
Guitar Center is a mecca of creativity at best! Every tool you can Imagine when indulging in music is at hand. Great atmosphere and staff was eager to help you find whatever it was your looking for was awesome.
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November 2023 by Sean Cubberley
Brandon went above and beyond to help me. He was patient while I tried to communicate with my wife about the specific item we were looking for. He answered all my questions with a smile and did not make me feel rushed or uncomfortable with my lack of knowledge. I f you want to speak with an honest person he is the one you want and need. It was a pleasure to meet and work with him.
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November 2023 by Don Moore
After my last experience at the Tempe store, I'll drive past another Guitar Center to get to this one because the service at the Tempe store is AMAZING! At this store, you're greeted with a smile and the sales associates will happily answer your questions (unlike another location where I felt like I was bothering the associate just to get their attention, much less get a question answered about a product I wanted to purchase).End result, I would highly recommend the Tempe location!! I ordered a new bass here and had it shipped to the store so I could look it over before taking it home. They had their guitar tech look over it as well before I left the store with the new bass.Great bunch of folks at this location and again, I will drive past another location just to get to this one where I get excellent service, even when they are busy. The associates here may not be immediately available for you but you are certainly not forgotten and the associates even remind you that they'll be right back to get to your question or assist you with whatever you need as soon as they finish up with their current customer. I greatly appreciate their attention to detail as well as their very friendly attitude at the Tempe location!!Keep up the great work and I'll definitely be back to your store!!
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November 2023 by Noah Geiger
I'm writing this review because I had a great experience with Brandon today. He seriously helped me out with my home audio related needs. He inquired into the equipment I already had and helped me make an educated purchase with all of the correct cables. A+ customer service, give that guy a raise for real. Also kudos to you guys for always having everything I need, every single time I come in.
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October 2023 by Rene
The staff is super friendly and helpful. Christian has always helped me find the right gear.
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September 2023 by George Gomez
Good selection of compared to other Guitar Centers employees were helpful good overall experience.
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September 2023 by Rose S.
I've gone to this store for years and spent $$$$ on their inventory, multiple musical instruments and equipment! These are the rudest people it's all dudes, and they think they're superior to women they don't even help you even if you're spending money, they act like you're stupid and retarded. This is the worst Store I would never go to it ever and I wouldn't suggest anyone going there as they're taking your money they look down on you they won't even look you in the eye. This is terrible. These people are horrible. I can't believe the stores in business and I can't believe , I went and spent more money there only because I needed the stuff for my band. This place sucks.
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September 2023 by Christopher Grys
I always have a great experience every time I go into this Guitar Center. The staff here is knowledgable and extremely helpful. Definitely one of the best guitar centers I've been into in terms of customer service.It's not a huge location, however, it does pack a punch! I go here simply because I know that I will be taken care of by their staff.Keep up the great work!
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September 2023 by Tim S.
Bought a ukulele a couple years ago here, even since I've been getting advertising emails for lessons new items etc etc 2-3X a week, even after clicking unsubscribe all 20+ times. A shame I for some reason ordered online and they now have my email address.
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September 2023 by Susan Coyne
I needed new strings for my guitar & I needed someone to put them on for me. That s exactly what I received in a timely manner from the tech guy that works there for a reasonable fee.
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August 2023 by rick rentner
Out of all the GC in Arizona this is the biggest and best stocked store I’ve seen.. also, their staff is in top of their game with knowledge and not having to be chased down for help.. only gave 4 stars because they wouldn’t price match an Amazon product. Still will be my go to GC in the state.
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June 2023 by Colin Rini
Bought an electric drum kit today. Austin was awesome and helpful and so was nick. Honestly everyone was awesome. Highly recommend!!!
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June 2023 by Alai Rubio
Great service, very friendly and helpful. Even if they don’t have what I’m looking for, they recommend similar products and sometimes even direct me to another company has it. I always enjoy going.
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June 2023 by Poppa B.
It's kind of amazing how much guitar center is willing to lose money. I say this because every time I've been there to buy something expensive all the sales staff have just stood around talking to each other not pay me any attention. So today I was in there looking to spend about two grand to buy a speaker set up and I got so frustrated after standing for 10 mins I looked on Amazon and found the powered EV 15"for the same price, good job guitar cntr you lost another sale.
