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February 2024 by J K.
Quality product. Went to the store and all questions answered with absolutely no pressure. Install was great on time very professional went over every aspect of the install and cleaned up at the end. You might find less expensive but you do get what you pay for and could not ask for a better more professional installer than Zach and high quality product.
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September 2023 by David Beeman
Not only does Hale Pet Doors in my opinion have the best doors available, but there customer service is next level! What a great experience I had with them today. They went way above and beyond to do good. My replacement flaps are on and looking new again. Thank you so much!
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September 2023 by Lorelei Hightower
July 21, 2023, Zach came to measure so I'd know my options for a small doggie door. He was so polite and helpful - he didn't give up, even though it was challenging due to space available. He advised that Connor would be doing the installation as he'd be out of town. Connor was just as professional and helpful as Zach. They were wonderful to work with!! My sliding glass door guys even commented on what a good job had been done on the doggie door (Connor)!! I ended up with what I really preferred and know they did a fantastic job! It's such a relief. ??
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August 2023 by William Smith
I replaced a very old Hale door with a larger one yesterday. Kyle did an outstanding job, completed the new [larger door] installation in about two hours, with no mess, great job and very happy dogs and cats. Thank you Hale Pet Doors of AZ!
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August 2023 by Craig Connor
We are very pleased with the Hale door we recently purchased. The installer, Connor, did a great job with the installation. He was very professional, informative and did a wonderful job cleaning up the worksite. Highly recommend this company.
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August 2023 by Joshua Gersitz
Just had my 3rd door installed over 15 years. Perfect job. Neat clean! Have referred several fiends thru the years and never a negative remark. Highly remember Ken and team for install as well as any Maintnance needed. They are great!
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July 2023 by Jennifer Lee
Look no further !! This is the best dog door install company for your needs! We have had our door over 10 years. I ordered replacement parts last year & just kept putting off the U-tube video experience of installing the parts myself. With the AZ heat & storms ramping up , I decided to just contact the experts and get it done . They replied promptly to the message left , scheduled the soonest availability , went above & beyond for the install ( working around my schedule when it was my fault on timing , so sorry Connor!) , worked efficiently in this heat with a smile, and brought my door back up to par … the best investment we’ve made for our pets!! Thank you Hale Doors
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July 2023 by Dawn Delgado
I have two Hale pet security doors on my house, I’ve had them for many years with absolutely no problem. Customer Service is beyond excellent, replacement parts are easy to get. With dogs in the house you can’t live without this. Five stars out of five stars.
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May 2023 by Jonathan King
Excellent customer service even when I made a mistake on my end and ordered the wrong size. They made it right and went above and beyond to do so. The end product and both installs I went through were fantastic. Tana provided excellent customer service while Zack and Sean performed both installs cleanly and professionally. Big recommend!
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April 2023 by Courtney H.
Quick, prompt, and friendly! If we ever need a doggie door again, we will definitely use them! We will recommend this company to everyone we know!
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March 2023 by Tee B.
Zach did an excellent job. Showed up on time, explained the process and options and was efficient time wise. Highly recommend for doggy door installations.
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March 2023 by David Lorance
Hale installed a dog door for us 7 years ago and did a fantastic job and gave us an exceptional product. 3 good sized dogs used it during that period and it is still in great condition. We just sold that house and now are in our new home. Called Hale again and they were very efficient Sean was on point setting everything up and Ryan showed up as planned and did a peerless job. Based off of our experience with Hale we definitely recommend them. Thank you guys, great job.
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March 2023 by Adrian Amezquita
Great product, better service. I spoke with Tana on the phone to set up the appointment. She was fantastic and knowledgeable. Ryan showed up on the day of the appointment to do the install. Consummate professional and technically skilled. Promote ahead of peers. 10/10 would recommend.
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March 2023 by Caitlin Goins
We put a request for a quote on a Wednesday after hours and Thursday morning shortly after they opened we had a quote and a date for the following Monday. Our tech, Ken, called and let us know what time he would be here which was in the window we were given. He explained everything to us including having to move electrical around. Our house was complicated and he ran into a situation that made it a lot more difficult. He explained different options to us and we settled on one that was going to be more time consuming but the best option. Instead of giving up he took his time and patience and got the job done. Throughout the whole time he was professional and friendly. The job looks amazing and he took the time to clean up after himself as well leaving our house amazing as well. I would recommend them for any pet door project instillation you need.
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March 2023 by Linda Solomon
Just had my fourth Tall Large Pet door installed. Zach did an amazing job on my install in the Phoenix area. He was very helpful, and the install went smoothly. The dog door looks amazing as always. One other door we had installed was not in Phoenix and Hale of Arizona help us find an installer. The office staff Tana is amazing and helpful when you need replacement parts. Our dog just loves his dog doors in both locations.
