Invitation Homes is a leading home leasing and management company that offers updated homes in desirable neighborhoods across the country. Since its founding in 2012, the company has aimed to provide a consistent, worry-free leasing experience with a focus on quality and innovation. They incorporate Smart Home technology and have an industry-leading maintenance app to make living easier for residents. The company boasts a high resident retention rate of nearly 80%, reflecting satisfaction with their services. Customers appreciate the professional and helpful customer service from staff members like Melissa Williams, Jeremy, and John Brown, who assist with lease details, orientations, and contract information. Maintenance technicians such as Max Zink and Jason Cannon are praised for their helpfulness, responsiveness, and willingness to explain and fix issues like refrigerator and plumbing problems promptly. Residents find the staff knowledgeable, respectful, and dedicated to resolving issues quickly, making the overall experience positive. Invitation Homes strives to deliver a quality leasing lifestyle, ensuring residents feel valued and supported from the beginning of their tenancy.
