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January 2024 by Mindy Roland
Customer service was great. All employees were very kind.
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January 2024 by AJ Melendez
Great team. Customer service at its finest.
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January 2024 by Kenneth Price
Didn't even pay attention didn't even see it
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January 2024 by Peter Kaset
Employees were fast,efficient, verbal ,no surprises. Thanks guy's
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January 2024 by Chris Guess
The car was in need of some fresh blood so I stopped by Jiffy Lube on Ray near Rural. The service and hospitality is great. Not so much from the environment but from the staff. They jumped right into the job changing the oil, checking filters, rotating the tires, and getting them to the correct pressure. Great service! I'll be back!
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January 2024 by Aminah Jones
My oil change took 10 minutes! These guys are on point! ????
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December 2023 by Stacy Flesner
I stopped for an oil change on my way home from work. I was greeted promptly & my car was quickly taken in to be serviced. I was asked the oil options & went over other services they recommended but absolutely no pressure whatsoever. It was clean & all employees were very polite & professional. Definitely will continue to go there!!!!
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November 2023 by thealmighty dies
Came in for a fleet oil change . No questions asked ! Cleaned my windows done in 15 mins , no needed convo . In and out ! Usually go to valvoline but not anymore Service: Oil change
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October 2023 by Chelle L.
I have been coming exclusively to jiffy lube ever since I've had a car. Ive always gone early in the morning or early in the day (never minutes before closing because who would except somebody to continue working after closing) and they have always been fast and have never had any issues with long wait times when it is busy. I've been to multiple over the years but this one on rural and ray road has the best customer service because of Sal. Twice now he has worked on my car and I hope I get him every time. He is friendly and just gives me the family vibes. I've never felt taken advantage of and always get what I'm paying for.
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October 2023 by Jordan G.
Jiffy Lube 9950 S Rural Road Tempe, Arizona 85284 Attn: All Jiffy Lube workers including Manager Sal. Seems like the only consistency your team are actively seeking is to consistently disappoint your loyal customer base. The worse customer experience any customer can have is facing off with a worker who refuses to do the job that they agreed to do. Take Sal for instance. At what time do you think the last customer should roll into Jiffy Lube? Let's say Jiffy closes at 6pm, at what time should the last customer roll in for service? I'm old school, open means open, and closed means closed. Not Sal. Sal told me today at 5:53pm that I will have to come back in r the morning because Sal had already shut down his computers for the day. How much you want to bet that Sal lied to me about the computers being shut down. Corporate Office needs to promptly intervene when Jiffy Manager Sal is teaching the younger Jiffy workers to flat out lie to their loyal customers about their Jiffy computers being shut down. Sal didn't tell me he had computer issues, Sal told me that he had shut down his computer at 5:53pm while the doors we all open, and the store was still open. Remember that open is open, closed is closed. When Sal walks into his local bank at 5 mins to close, does the bank manager tell Sal that he has to come back in the morning because the banks computers have been shut down early? Seriously doubt it. Lackadaisical work ethics create managers just like Sal. If the Jiffy Lube boss has that mentality, I can only imagine all the other workers that work at that Jiffy Lube location in Chandler. Please look at the images attached and give me a like if you think I am right. The images were taken ten minutes after I showed up for service. The Jiffy Lube store was open but Manager Sal did not want to do the job he promised Jiffy Lube he was going to do. Lackadaisical, at best. Sal you dropped the ball this time, Sal. Your Jiffy Lube doors were wide open, not one door, but all your roll up doors were wide open. And, your doors were still open ten minutes after I left, when I had to drive by your Jiffy store to get back to work. Lying to your loyal customers about your Jiffy Lube computers being shut down early because you didn't want to perform the job you promised your employer to do when you got hired by Jiffy Lube? Another all time low. We got a winner!!! Sal...
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September 2023 by Jill Sullivan
Wish the oil change service cost less, but the good thing is I don’t need it done often. I think jiffy lube is the Gold Standard for oil changes and service! You get what you pay for. ?The men working today were super respectful and kind.Service: Oil change
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September 2023 by Julie Connor
My husband took my car in for an oil change. Sal came back and said we were good for another 1500 miles. They could have taken our money but were honest saying we were all set for a little while. Honest and friendly!
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September 2023 by Neil Sands
Excellent and expediting service! Oil change, tire pressure corrections for weather, the normal top-offs, and periodic checks are all done and great pricing. Thanks.
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September 2023 by THE Carroll’s
Sal and his team were phenomenal! From the moment we pulled up to the moment we left. It felt like home.Service: Oil change
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July 2023 by Maddy Clubb
quick and efficient oil change service. even cleaned my windshield for me which was a nice touch. nice air conditioned waiting room too
