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January 2024 by Misty Ketchum
I love the bras and the underwear there
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January 2024 by C Constas
The sales ladies were so VERY helpful.The lady I went with, we had both lost a lot of weight! Went went to purchase bras and clothes...The bras were nicely priced ($25-$35). Not bad!The clothes were on sale.The store was clean & organized.Can't wait to use our $25-$125 Lane Bryant rewards...
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December 2023 by Kira Hall
Best place to buy bras.
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December 2023 by Monica Zacharski
The ladies at the store were very attentive and helped me find what I needed. I really love that.
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December 2023 by D L Armer
Wonderful selection of clothing, excellent prices and the staff is so helpful!
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November 2023 by Caelyn Buller
Lane Bryant is my go to store for Bras as a plus size woman! My visit last night was amazing and Maria gave such great customer service and helped me find what I needed! She was truly great and I will be back next time I need something!
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September 2023 by Gotzingermichelle
I finally decided to get myself a credit card and was very excited. I never received my credit card and forgot that I had made a purchase for $57.I eventually had my phone blown up by their customer service called Community Bank trying to collect. When I ask them who they were they rudely said Community Bank. They did not say they were calling for Lane Bryant EVER. I even said I do not have an account open with a community bank so I do not understand why you are calling?I found out exactly who they were when I checked my credit score and found it dropped 88 points after two months of non-payment.I quickly, then paid it in full and spoke with a representative from Community Bank who represents Lane Bryant who was RUDE!!! Then they also proceeded to send me to Trans Union to see how quickly it would lift and be removed off my credit score. I was told by Trans Union it would take months.I have always paid my balances in full. I did not receive a credit card.The RUDE customer service I received was shocking!!! I love that store and have spent a lot of money there but I will never go back after how I was treated.
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September 2023 by Lynn Haldaman
I would probably purchase more items there if the clothing wasn't jammed so tightly on the racks. It was difficult to find a size or individual item without bringing many pieces down with it.
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July 2023 by M R
I’ve gone to this store a few times to pick up a few online orders, all of the workers here are so dang nice except for 1... She’s an older, white, blonde lady who speaks too adamant as soon as you walk into the store, good thing I’m not the type to just take an awful attitude from someone :). Upon entering the store, there was an employee, such a sweet girl, who was welcoming me & this older lady (must be some sort of lead or manager) just spoke over her basically asking why I’m in the store; it seems like this old lady has a problem seeing people with different color skin shopping at Lane Bryant. This old heifer HAS to let everyone know who’s “boss” even to her own colleagues, which is sad because I saw the look on 2-3 of the workers faces when I let her know WHY I was there in response. I can sense the tension they all have with this individual. I wish i could have gotten her name but if you ask at this location without a doubt I’m sure they’ll name her. If someone has a problem with seeing different skin tones other than a pale white, maybe they should reconsider the work field they are in!
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May 2023 by Alexis Orozco
I went in there a week ago, I had severe anxiety about finding a swimsuit for my size. The ladies did not greet me or offer to help me, but offered help to the woman who came in after me. It made my anxiety and self esteem even worse. I will not return and I would not recommend this place if you’re mid or plus sized.
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May 2023 by Trina Bell
Staff was super helpful!!!! I was not in the mood but had to buy a dress for an awards dinner. The girl picked out 2 different dresses for me too try and I bought both! Great experience!!I AM CANADIAN
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May 2023 by Beth Fridinger
Good when you need tops that fit are long waisted and slimming you can get them here. Other stores have styles with front of jersey shorter in front than back looks terrible unless you are young and skinny!
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May 2023 by Nancy Muigai
The staff are wonderful and helpful and remember your name once you go the 2nd time. They are very friendly.They take their time to meet all your needs and help with coupons. Thank you, ladies.
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January 2023 by Lee Lyric
Had a wonderful time finding new bras and panties. We got amazing assistance from the employees. Especially when one of them found me the right size online for a style I loved. We love this store, and will always come back.
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December 2022 by Jessica Michaels
Just finished canceling an order due to the worst shopping/customer experience I have had shopping with Lane Bryant. Stores are lacking in sizes, which forces you to use the awful mobile application or online ordering. All I wanted to do was use my LB credit card. Got no assitance from reps who forgive me don't understand or speak fluent English. Making it impossible to update a simple address which was already updated online and instore but still unable to use my card. After giving rep new address 4 times, we hang up I try to make a purchase. Now says declines with a code D43 meaning due to card theft/fraud!!! This is by far the worst experience I have ever had buying from LB, I can honestly say this has put me off from spending money with this company again. I wanted to simply take my mother shopping for her bday using my LB credit card and ended up not buying whatI wanted, total disaster/nightmare! never again!
