-
November 2023 by Mazzy Star501
Recently I ordered a Queen Dunlop 3 inch medium topper with cover from the Latex Mattress Factory (SleepEZ). Order confirmation was emailed immediately. I received a follow-up phone call same day with shipping information explaining also that the organic cotton cover would be installed for me and thanking me for my business. They mentioned that the shipping tracking number would be emailed the next day. The topper was delivered by FedEx in a very sturdy box, stapled so it held together very well. It was heavy so I had to spin it into the house, thank God I don’t have stairs to contend with. Unboxed the topper, it was rolled, compressed, and wrapped in thick plastic. I ended up just cutting one or two layers of the plastic and simply rolling off the plastic like saran wrap as I didn’t want to risk cutting the topper or cover. There was no smell or off-gassing. The stretch organic cotton topper cover is high quality and fit like a glove. I placed topper on a guest bedroom bed to aerate and expand for 24 hours and then put in on my bed. First night’s sleep on it was glorious and completely solved my pressure points problems. I am a heavy 280lb side sleeper. My hips and shoulders were just shot every morning and no good rest at all. I was slightly concerned that I would bottom out the medium firmness with my weight but it works perfect. I’ve slept on it for 2 weeks now and all is right every night! I do rotate the topper 360º every 7 days and the mattress every month. I will do business with Latex Mattress Factory/SleepEZ again and highly recommended them. I did consider many of the other competitors but the great feedback I read here and on their google reviews convinced me to buy from them. Thank you to Latex Mattress Factory for the great service and products!!
-
July 2023 by Holly D
I spent hours/days/weeks researching beds wanting something that was not only top quality latex with organic cottons but at a good price without sacrificing quality or materials which sounds like a tall order but this bed is it. My husband and I like two different firmnesses. This bed allowed me to go firm, medium soft and him firm medium, medium. I called the company and someone walked me through the sale who couldn't have been more patient with me. we've had the bed for almost a month and it's a 10/10!
-
February 2023 by Marie and Rich Muscatello
I just easily assembled a natural wood foundation the we ordered from Latex Mattress Factory and received in 5 days . As a woodworker myself I truly appreciate the workmanship and price of this product. I placed this order online and yet received a phone call the day after from a real live human pleasantly confirming my purchase and estimating the shipping schedule. I’m very impressed with Latex Mattress Factory and would most definitely purchase from them again and certainly recommend them to friends and family without reservations. Thank you for a very easy and beyond satisfying in-line shopping experience!
-
February 2023 by Matthew
I accidentally had this shipped to the wrong address but caught my error in time and called them---they were very friendly and personable. I look forward to trying my new mattress topper soon and I will update my review then---so far so good. This was the best deal I could find for a 2 inch extra firm topper, which I need for my sciatica and back issues.
-
January 2023 by Dee Marie
My mom & I recently ordered Dunlop latex mattress toppers & have been sleeping so much better since they have been on our mattresses. When you call with a question they are more than happy to help & are not rushing to get off the phone. Would recommend them & wouldn’t hesitate to order again from them.
-
October 2022 by Elliott Reece
I almost never write reviews, but I wanted to in this case because of how happy I am with the service and product I received from Latex Mattress Factory. I have had a rare spinal condition since I was a teenager and finding the right mattress has been seemingly impossible. Recently, I purchased three mattresses from major companies and returned them all. Then I found out about latex. I decided to give it a shot, and let me tell you, I have never been so happy with a purchase in my life. I like a plush mattress, so I ordered the configuration of: 1 (3 inch) Dunlop firm, 1 (3 inch) Medium Talalay, and 2 (3 inch) Soft Talalay, along with the quilted cover. The first night I slept on the mattress I woke up with no pain and unbelievably, I slept in the same position all night (I usually flip and flop all night trying to get comfortable). This bed feels like a dream--- like nothing I've ever slept on before. It's simultaneously incredibly soft and incredibly supportive. The customer service from Latex Mattress Factory was extremely friendly and helpful, and the shipping was fast. I highly recommend this company and this product.
